The Mesa office of Allegiant Air is situated at the Phoenix-Mesa Gateway Airport at 5835 S. Sossaman Road, Mesa, AZ 85212. Bookings for flights, check-in, cancellations, questions about baggage or misplaced luggage, assistance with pets or unaccompanied minors, and other customer care needs are all handled by this office.
| Field | Details |
|---|---|
| Office Address | 5835 S Sossaman Rd, Mesa, AZ 85212, USA |
| Airport Served | Phoenix-Mesa Gateway Airport (AZA), 6033 S Sossaman Rd, Mesa, AZ 85212, USA |
| Office Phone / Customer Service | +1 (702) 505-8888 |
| Email (for general contact) | customer.relations@allegiantair.com |
| Official Website | https://www.allegiantair.com |
| Online Check-in Link | https://www.allegiantair.com/checkin |
| Flight Status / Booking / Info Page | https://www.allegiantair.com |
| Office Working Hours | 24 hours, every day |
| Category / Service | Details / Notes |
|---|---|
| Baggage Allowance (Carry-on / Checked) | • 1 free personal item (max 8″ × 14″ × 18″ / 20 × 35 × 45 cm) • You may purchase 1 carry-on bag (max 10″ × 16″ × 22″ / 25 × 40 × 55 cm) for a fee. • Up to 4 checked bags per passenger (each ≤ 50 lbs / 22 kg; combined dimensions ≤ 80 linear inches / 203 cm) if pre-purchased. • Overweight/oversize or additional baggage incurs extra fees. |
| Lost & Found / Baggage Service / Missing Luggage | For items lost in the terminal building, parking lots or shuttle, the airport’s Lost & Found handles claims. contact number: 480-988-7565. For items lost on aircraft, you must contact Allegiant (via their lost baggage procedure). For baggage issues or delayed baggage, Allegiant’s Baggage Service Office / Lost & Found hotline is +1 (866) 719-3910. |
| Parking at Mesa Gateway Airport | Hourly Parking Lot: $1 per half-hour. Daily Lot (south of the Terminal): Daily parking available — max $13/day. Economy Lot (at 7255 E Ray Rd, east of Sossaman Rd): long-term parking; shuttle vans run to the Terminal starting 2 hours before departure. For parking status/notifications: you can text GATPRK to 888-777 (opt-out any time). |
| Lost & Found (Airport Level) | For items lost in terminal, parking lots or shuttle: use the Lost & Found form or call 480-988-7565. |
| Airport Security / TSA / Checkpoint Lost Items | For items lost at TSA Security Checkpoint, contact TSA directly. The phone number for TSA at this airport: 602-626-1453. |
| Wheelchair / Accessibility / Mobility Assistance | Allegiant allows mobility aids (wheelchairs, scooters, etc.). Under baggage policy: assistive devices may be carried, even if they exceed regular baggage limits, subject to compliance with FAA safety regulations. |
| Flights / Aircraft Types | Allegiant operates typical fleet types (e.g., Boeing 737 variants, Airbus A319/A320) — but specific aircraft per flight vary. |
| In-person Ticket Sales | At Mesa Gateway Airport: in-person ticket sales are limited to Sundays from 12:00 pm to 1:00 pm. |
| Food, Retail, Shops, Terminal Amenities | The airport terminal — Charles L. Williams Terminal — includes restaurants & shops for passengers. Reviewers mention that food options (e.g. local eateries) are available and convenient. |
| Airport / Terminal Name | Terminal used: Charles L. Williams Terminal at Phoenix-Mesa Gateway Airport. |
For passengers using Gateway Airport, Allegiant Air’s Mesa Office provides a handy, round-the-clock point of contact. It is a dependable choice for anyone traveling Allegiant from Mesa because it streamlines reservations, check-ins, and assistance for a range of travel requirements.