Pakistan International Airlines Lahore Office in Pakistan
Booking services, ticket modifications, baggage assistance, and travel advice are all conveniently offered to travelers by Pakistan International Airlines’ (PIA) Lahore office. The office, which is situated in a desirable part of Lahore, offers prompt assistance to passengers, guaranteeing a seamless travel experience and dependable customer support for both local and international flights.
| Topic | Information |
|---|---|
| Office / Sales Office | Address: PIA Building, Khalifa Shujauddin Road, Garhi Shahu, Lahore, Punjab 54000. Phone: +92-42-99036999 Email: lhetopk@piac.aero Website (PIA): www.piac.com.pk Working hours (office): ~ 08:00 AM – 07:30 PM |
| Nearby Airport | Allama Iqbal International Airport (LHE), Lahore. |
| Terminal | Lahore Airport has two main passenger terminals: A domestic terminal and an international terminal. PIA likely uses the main Allama Iqbal terminal. There are 3 terminals (including Hajj terminal). |
| Baggage Allowance | Hand / Cabin baggage: up to ~ 12 kg (1 piece) for some flights. PIA allows 7 kg carry-on (for some flights) + a small personal item. Checked baggage depends on route and class: e.g., on some domestic or international flights, limits vary. |
| Special Meals | PIA provides special assistance / special meal support via its “Traveler’s Information” portal. |
| Security Services | Handled by Lahore Airport (Allama Iqbal International) via standard airport security + immigration (for international flights). General airport security procedures. |
| Smoking Area | There is/was a designated smoking corner in the departure lounge at Lahore Airport. Also, some lounges restrict smoking; lounge info shows “Non-Smoking” amenities. |
| Parking Areas | Lahore Airport parking is available, and the cost is ~ PKR 400 per hour. |
| Medical Services | The airport has general passenger guidance / facilities per its website. |
| Check-in Area | Check-in for PIA flights happens in the main passenger terminal of Lahore Airport. There are check-in counters / kiosks in departure halls as per airport guides. |
| Refueling (Ground Ops) | PIA ground-handling / refueling is typically managed by airport / ground services. |
| Onboard Dining | Travelers can check PIA’s website or when booking. |
| Travel Documents | Standard: Valid passport, visa (if needed), boarding pass, PIA-issued ticket. For international flights, immigration required. |
| Payment Methods | For ticketing: PIA website / office accepts payments by credit card, debit card, possibly cash (local office). |
| How to Reach the Office / Airport | By road / taxi: Airport is on Airport Road, Lahore. Public transport: Buses / taxis / ride-hail services can bring you. |
| Working Hours (Lahore Airport) | Lahore Airport is open 24 hours per airport guide. |
| Travel Tips | 1. Arrive early: For international flights, 3+ hours suggested; for domestic ~2 hours. 2. Use metered taxi / ride-hailing to avoid overcharging. 3. Use lounge if you want to rest; CIP lounge is airside in international terminal. 4. For special assistance (disability), PIA offers discounted rates. |
| Special Assistance / Disability Support | PIA offers 40% discount for passengers with disabilities and 20% for attendant. |
Passengers looking for travel help can still rely on the PIA Lahore Office. It is a crucial support center for both new and frequent PIA travelers because of its helpful staff and necessary services, which provide stress-free travel planning and problem solving.