Austrian Airlines’ Sydney Office offers convenient in-person help for travelers across Australia. Whether you’re flying to Vienna or connecting through Europe, this office assists with everything from booking queries to travel management, ensuring a smooth flying experience.
Details Information Airline Name Austrian Airlines Office Name Austrian Airlines Sydney Office Location Sydney, New South Wales, Australia Full Address Level 8, 20 Hunter Street, Sydney, NSW 2000, Australia Contact Number +61 2 8228 1100 Email Address info.au@austrian.com Office Hours Monday–Friday, 9:00 AM – 5:00 PM Customer Helpline +43 51766 1000 Airport Served Sydney Kingsford Smith Airport (SYD) IATA Code SYD City Code SYD Nearest Landmark Wynyard Station, Circular Quay Manager / Representative Regional Manager – Australia & New Zealand
Connectivity & Accessibility
Information Details Transportation Options Metro, Taxi, Shuttle Bus, and Rideshare Languages Spoken English, German Accessibility Features Wheelchair Access, Braille Signage, Step-Free Entry Parking Availability Public and private parking spaces nearby Nearest Hotels Hilton Sydney, Amora Hotel Jamison Sydney Nearby Attractions Sydney Opera House, The Rocks, Darling Harbour Emergency Contact During Travel +43 51766 1000 (24/7 Hotline)
Passenger Assistance & Travel Management
Service Type Details Flight Booking & Reservations Book new flights, manage itineraries, and seat upgrades Flight Information & Updates Check schedules, delays, and gate changes Baggage Enquiries Assistance with lost, damaged, or delayed luggage Visa & Documentation Info Travel requirement guidance for Europe & Schengen areas Refunds & Ticket Modifications Handle cancellations, rebooking, or partial refunds Pet Travel Arrangements Guidance for pet documentation and transport crates Group & Corporate Travel Tailored travel solutions for business or group tours Travel Insurance Purchase or modify international travel insurance Payment Options Accepts credit/debit cards, PayPal, and bank transfers Health & Safety Advisory COVID-19 and vaccination entry updates for travelers
Premium Passenger & Loyalty Services
Service Information Frequent Flyer Program Miles & More membership details and redemption Cabin Upgrade Assistance Upgrade to Premium Economy or Business Class Special Assistance Requests Services for elderly travelers, infants, or mobility aid users Travel Packages & Offers Seasonal deals and flight-inclusive holiday packages Cargo & Freight Services Help with shipment tracking and air freight booking Career & Recruitment Queries Visit Austrian Airlines’ career portal for job opportunities Public Holiday Schedule Closed on Australian national holidays Official Website www.austrian.com Social Media Channels Facebook, Instagram, LinkedIn, and X (Twitter)
The Austrian Airlines Sydney Office in Australia serves as a reliable destination for managing flight bookings, cargo services, and passenger assistance. With professional staff, accessible location, and premium travel solutions, it ensures every traveler enjoys a comfortable experience from Sydney to Europe.