Aeroméxico Washington DC Office – Dulles Airport Contact, Hours & Passenger Services
The Aeroméxico Washington DC office, located at Dulles International Airport, provides travelers with essential services such as flight bookings, ticket changes, baggage assistance, and travel document guidance. It serves as a convenient point for passengers flying to Mexico or connecting through the US.
| Point | Details |
|---|---|
| Office Name | Aeroméxico Washington DC Office |
| Airline | Aeroméxico (AM) |
| Location (City, Country) | Washington DC, United States |
| Full Address | Terminal A, Washington Dulles International Airport (IAD), 1 Aviation Circle, Dulles, VA 20166, USA |
| Contact Number | +1‑800‑237‑6639 (USA toll‑free) |
| Email ID | customerrelations@aeromexico.com |
| Website | https://www.aeromexico.com/ |
| Office Hours | Typically aligned with terminal operations (check ahead) — counters open for international departures. |
| Working Days | Daily, as airport airline counters operate every day. |
| Airport Counter / Airport Office Availability | Office is at the IAD airport terminal (Zone #1 for Aeroméxico) |
| Nearby Landmarks | Washington Dulles International Airport main terminal, rental car centre, airport hotels nearby. |
| How to Reach / Transport Options | Via Dulles Toll Road (VA‑267), taxi/rideshare from downtown Washington DC, Washington Metro Silver Line (via Wiehle–Reston East) plus airport shuttle, airport bus services. |
| Nearest Hotels & Restaurants | Airport hotel options on‑site or near the Silver Line; restaurants inside IAD concourses. |
| Parking Options | Short‑term and long‑term parking provided by the airport parking garages and economy lots at IAD. |
| Public Transport Connectivity | Silver Line metro to Wiehle–Reston East, then airport shuttle; express bus lines to downtown DC; taxi/rideshare. |
| Payment Methods Accepted | Major credit/debit cards and cash accepted at ticket counters and airport offices |
| Language Support | English & Spanish services available; Aeroméxico is a Mexican carrier servicing bilingual travellers. |
| Emergency Contact | For emergencies relating to flights from Washington DC: call US toll‑free +1‑800‑237‑6639 or airport emergency lines at IAD. |
| Customer Lounge Availability | Passengers may use airline lounges or partner lounges at IAD subject to ticket class or membership. |
| Wi‑Fi & Internet Access | Free Wi‑Fi available throughout Washington Dulles International Airport. |
| Headquarters / Head Office (Global or Regional) | Headquarters: Torre MAPFRE, Paseo de la Reforma 445, Col. Cuauhtémoc, Mexico City, Mexico. |
| Social Media Links | Aeroméxico Facebook, Instagram, Twitter/X, LinkedIn via main website. |
| Travel Tips / Notes / Additional Info | • Arrive at least 3 hours before international departure from IAD. • Ensure travel documents (passport, visa) are valid for Mexico/U.S. transit. • For baggage issues use the airport counter first then contact the airline. • For special assistance (wheelchair, minors, pets) notify in advance via website or call centre. |
This comprehensive table equips you with key details for the Aeroméxico Washington DC office at Dulles airport—enabling a smoother travel experience from ticketing and check‑in through to transport and amenities.