Detroit Metropolitan Wayne County International Airport (DTW)

Detroit Metro Airport Quick Facts

InformationDetails
Airport nameDetroit Metropolitan Wayne County Airport
Airport codeDTW
ICAO codeKDTW
LocationRomulus, Michigan, USA
Served areaDetroit metropolitan area, Southeast Michigan and nearby parts of Ohio and Ontario
Airport operatorWayne County Airport Authority
TerminalsMcNamara Terminal; Warren C. Evans Terminal
Runways6
Main hub airlineDelta Air Lines
Airport typeInternational commercial airport
Airport hours24 hours, 7 days a week
Official airport phone(734) 247-7678
Address11050 Rogell Drive #602, Detroit, MI 48242

Detroit Metropolitan Airport Contact Numbers and Email

Department / ServiceContact
General airport information(734) 247-7678
Airport automated assistance(734) 247-7678 — 24/7
Accessibilityaccessibility@wcaa.us
Fire Department(734) 942-3601
Lost & Found(734) 942-3669
TSA Lost & Found(734) 942-3126
TSA Contact Center(866) 289-9673
U.S. Customs & Border Protection(734) 941-6180
CBP McNamara Service Desk(734) 942-9000
Police non-emergency(734) 942-2222, Option 2
Airport Response Center, 24/7(734) 942-5304 / (734) 942-5305
Airport Security(734) 942-3606
Parking information & assistance(800) 642-1978
Wi-Fi support(800) 826-4646
Media line(734) 247-7379
Noise hotline(734) 942-3222
Evans Terminal paging(734) 247-1000
Fraud, Ethics & Compliance Hotline(888) 447-8643

Emergency and Important Contact Numbers

Emergency / Important ServicePhone
Emergency police, fire or medical assistance911
DTW Fire Department(734) 942-3601
DTW Airport Response Center(734) 942-5304 / 5305
Airport Security(734) 942-3606
Police non-emergency(734) 942-2222, Option 2
TSA Contact Center(866) 289-9673
TSA Lost & Found(734) 942-3126
Airport Lost & Found(734) 942-3669
U.S. Customs & Border Protection(734) 941-6180
CBP McNamara Service Desk(734) 942-9000
Parking assistance(800) 642-1978
Airport information(734) 247-7678

DTW Terminals

TerminalMain airlines / useGates / facilitiesKey information
McNamara TerminalPrimarily Delta Air Lines and selected partner airlinesConcourse A, B and CDelta hub; international arrivals; multiple Delta Sky Clubs; ExpressTram on Concourse A
Warren C. Evans TerminalAir Canada, American, Alaska, Avelo, Frontier, JetBlue, Lufthansa, Southwest, United, Volaris, WestJet and othersConcourse DDomestic and international flights; Lufthansa lounge; international arrivals facilities

Airline Check-In Locations

AirlineDTW TerminalReservation / Main Number
Delta Air LinesMcNamara(800) 221-1212
AeromexicoMcNamara(800) 237-6639
Air FranceMcNamara(800) 237-2747
WestJetMcNamara(866) 666-6224
Air CanadaEvans(888) 247-2262
Alaska AirlinesEvans(800) 252-7522
American AirlinesEvans(800) 433-7300
Frontier AirlinesEvans(801) 401-9000
JetBlueEvans(800) 538-2583
LufthansaEvans(800) 645-3880
Southwest AirlinesEvans(800) 435-9792
United AirlinesEvans(800) 864-8331
Turkish AirlinesEvans(800) 874-8875
VolarisEvans(855) 865-2747

Lost Baggage Contacts

SituationContact
Airline checked baggage problemContact operating airline
DTW Lost & Found(734) 942-3669
TSA Lost & Found(734) 942-3126

TSA Checkpoint Locations

TerminalTSA checkpoint location
McNamara TerminalTicketing Lobby, Level 3
McNamara TerminalBridge from parking garage, Level 2
McNamara / WestinTSA checkpoint at the Westin Detroit Metropolitan Airport Hotel
Evans TerminalLobby / Ticketing Area

Lounges at Detroit Metropolitan Airport

LoungeTerminalLocation / areaAccess
Delta Sky ClubMcNamaraConcourse AEligible Delta Sky Club customers and qualifying passengers
Delta Sky ClubMcNamaraConcourse AMultiple club locations serve the large Delta hub
Lufthansa Senator LoungeEvansNear Gates D7–D8Eligible Lufthansa/Star Alliance premium and qualifying elite passengers
Freedom Center — McNamaraMcNamaraNear Gate A43Military members, veterans and eligible family members
Freedom Center — EvansEvansNear Gate D17Military members, veterans and eligible family members

Freedom Center Contacts

LocationPhoneEmail
McNamara Freedom Center(734) 247-2762info@michiganfreedomcenter.org
Evans Freedom Center(734) 247-1084info@michiganfreedomcenter.org

International Arrivals and Customs

TerminalInternational arrivals / CBP location
McNamara TerminalInternational Arrivals Area; Lower Level
Evans TerminalLevel 1 baggage claim area, near Carousel 2

Frequently Asked Questions About Detroit Metropolitan Airport

What is the airport code for Detroit Metropolitan Wayne County Airport?

The airport code is DTW, and its ICAO code is KDTW.

Where is Detroit Metro Airport located?

DTW is located in Romulus, Michigan, approximately 18 miles southwest of downtown Detroit.

How many terminals does DTW have?

Detroit Metro Airport has two passenger terminals: McNamara Terminal and Warren C. Evans Terminal.

Which terminal does Delta use at DTW?

Delta Air Lines primarily uses the McNamara Terminal.

Which terminal does Lufthansa use at DTW?

Lufthansa operates from the Evans Terminal.

How early should I arrive at Detroit Metro Airport?

DTW recommends arriving approximately 2 hours before domestic flights and 3 hours before international flights. Allow additional time during busy travel periods.

Where are the TSA checkpoints at DTW?

McNamara has checkpoints in the Ticketing Lobby on Level 3, the parking-garage bridge on Level 2 and the Westin hotel area. Evans has its checkpoint in the lobby/ticketing area.

What is the DTW TSA phone number?

The TSA Contact Center number listed by DTW is (866) 289-9673.

Where do I collect baggage at Detroit Metro Airport?

Follow the overhead signs and electronic flight information displays to your terminal’s baggage claim area. Oversized baggage has designated locations in both terminals.

Who should I contact if my checked baggage is missing?

Contact the airline that operated your flight. DTW specifically directs passengers with delayed or missing checked baggage to their airline.

Is Detroit Metro Airport open 24 hours?

Yes. DTW states that the airport is open 24 hours a day, seven days a week, although individual businesses and services may have different hours.

Does DTW have airline lounges?

Yes. DTW has Delta Sky Clubs in McNamara Terminal and a Lufthansa Senator Lounge in Evans Terminal.

Does DTW have a military lounge?

Yes. DTW has a Freedom Center in each terminal for eligible military members, veterans and their families.

Can I move between the two DTW terminals?

Yes. DTW provides a terminal-to-terminal shuttle through the Ground Transportation Centers. The McNamara ExpressTram operates within Concourse A and does not travel to Evans Terminal.

Does DTW have a chapel?

No. The airport does not have a chapel, but it has Reflection Rooms in both terminals.

Are there currency exchange services at DTW?

The airport’s FAQ currently states that money exchange services are not available at the airport.

Does DTW have lockers?

No. DTW states that luggage lockers are not available and personal items must travel with passengers.

Does DTW have Wi-Fi?

Yes. Wi-Fi support is available at (800) 826-4646.

Is smoking allowed inside DTW?

No. Smoking is permitted only outside the terminals in designated smoking areas.

Does DTW have pet relief areas?

Yes. Service Animal Relief Areas are available in both terminals, both before and after security.

Leave a Reply

Your email address will not be published. Required fields are marked *