Mexico City International Airport, officially Benito Juárez International Airport (AICM), is Mexico City’s principal international airport. Its IATA code is MEX and its ICAO code is MMMX. The airport is located in the Peñón de los Baños area of Venustiano Carranza, Mexico City. It has two passenger terminals, Terminal 1 and Terminal 2, and serves domestic and international flights.
The airport is a major hub for Aeroméxico and also handles flights operated by numerous Mexican and international airlines. In 2025, MEX handled approximately 44.6 million passengers, according to the airport statistics cited by Wikipedia.
Quick facts
Information
Details
Airport name
Mexico City International Airport
Official name
Benito Juárez International Airport
IATA code
MEX
ICAO code
MMMX
City
Mexico City
Country
Mexico
Terminals
Terminal 1 and Terminal 2
Airport operator
Grupo Aeroportuario de la Ciudad de México
Address
Av. Capitán Carlos León s/n, Peñón de los Baños, C.P. 15620, Mexico City
Main airport phone
+52 (55) 2482-2424 / +52 (55) 2482-2400
Terminal 2 switchboard
+52 (55) 2598-7000
Mexico City International Airport Contact Information
Original and largest passenger terminal; domestic and international check-in areas are located in different sections
Terminal 2 (T2)
Domestic and international flights
Major hub for Aeroméxico and Aeroméxico Connect; includes multiple piers and VIP lounges
Mexico City Airport Check-In Counters
Terminal
Check-in area / counter information
Terminal 1
Domestic check-in areas include A1, A2, B, C, D and D1
Terminal 1
International check-in areas include F1, F2 and F3
Terminal 2
Check-in areas L1, L2 and L3
Both terminals
Exact airline counter assignments can change; verify flight information on airport screens
Mexico City Airport Baggage Counters and Baggage Claim
Baggage service
What to do
Normal baggage claim
Follow flight-information screens to the assigned baggage belt
Missing baggage
Contact the airline’s baggage-reclaim counter immediately
Damaged baggage
Report it to the airline before leaving the baggage area
Lost personal item
Contact the AICM lost-property office if the item was lost in airport facilities
Terminal 1 lost property
Door 2, beneath the escalator; +52 (55) 2482-2400 ext. 2289
Terminal 2 lost property
Between Doors 1 and 2 on the ground floor; +52 (55) 2482-2400 ext. 7169
Mexico City Airport Security Contact
Service
Telephone
Airport security
+52 (55) 5571-0497
Airport security
+52 (55) 2482-2424 ext. 2407
Mexico City International Airport Emergency Contacts
Keep these numbers available if you are already inside the airport and need urgent assistance.
Emergency / Service
Contact number
Airport Operations Control Center (CCO)
+52 (55) 5571-3214
Airport Operations Control Center (CCO)
+52 (55) 5762-2202
Airport Operations Control Center
+52 (55) 2482-2424 ext. 2515, 2269, 2286
Airport Firefighters / SEI
+52 (55) 2482-2424 / +52 (55) 2482-2400 ext. 2209
Airport Security
+52 (55) 5571-0497
Airport Security
+52 (55) 2482-2424 ext. 2407
Medical service
+52 (55) 5571-3084
Medical service
+52 (55) 2482-2424 ext. 2243
Terminal 2 medical emergency
+52 (55) 2598-7000 ext. 7007 / 7008
Mexico City International Airport Lounges
Selected Terminal 1 lounges
Lounge
Terminal
Location / area
Published hours*
Centurion Club
T1
Upper level
Approx. 05:00-23:30
Televisa
T1
Upper level
Approx. 09:00-19:00, Mon-Fri
American Express
T1
Various locations
Approx. 05:00-23:00
Mastercard
T1
Upper level
Approx. 05:00-23:00
Lufthansa
T1
First level
Approx. 09:30-18:30
Grand Lounge
T1
Upper level / international areas
Some locations 24 hours
Premium Traveller
T1
Upper level
Approx. 08:00-21:30
Salon Beyond
T1
International departure area
Approx. 05:00-23:00
VIPort Lounge
T1
Departure area
24 hours
Global Lounge
T1
International departure area
24 hours
The Grand Lounge Elite
T1
International mezzanine
Check current operating information
AICM’s published service directory lists these lounge operators and their locations/hours.
Selected Terminal 2 lounges
Lounge
Terminal
Location
Published hours*
HSBC Premier Lounge
T2
Mezzanine
Approx. 05:30-21:00
Salon Beyond
T2
Mezzanine
Approx. 05:00-23:00
Salon Centurion
T2
Mezzanine
Approx. 05:00-23:00
Smoking Lounge
T2
Mezzanine
Approx. 05:00-23:00
VIPort Lounge
T2
Position 75 area
24 hours
Mexico City Airport: Frequently Asked Questions
What is the airport code for Mexico City International Airport?
The IATA airport code is MEX, while the ICAO code is MMMX.
How many terminals does Mexico City International Airport have?
MEX has two passenger terminals: Terminal 1 and Terminal 2.
Is Terminal 1 domestic or international?
Terminal 1 handles both domestic and international flights. Domestic and international check-in and departure areas are separated within the terminal.
Is Terminal 2 domestic or international?
Terminal 2 handles both domestic and international flights and is a major operating base for Aeroméxico and Aeroméxico Connect.
How early should I arrive at Mexico City Airport?
AICM’s FAQ recommends being at the boarding area 45 minutes before domestic flights and 60 minutes before international flights. However, passengers should allow substantially more time for check-in, baggage drop, security, immigration and airport congestion, particularly during busy travel periods.
Where can I find my airline’s check-in counter?
Check the flight-information displays after entering the appropriate terminal. AICM passenger-support personnel can also help locate airline documentation/check-in counters.
Where do I report missing baggage?
Go immediately to the baggage-reclaim counter or airline representative beside the baggage carousel assigned to your flight. The airline—not the general airport information desk—is normally responsible for processing delayed or missing checked baggage claims.
Can I leave luggage at Mexico City Airport?
AICM’s FAQ identifies luggage-storage facilities in the A and E2 areas of Terminal 1 and lists the telephone numbers +52 (55) 5802-8467 and +52 (55) 5786-9048. Verify availability before relying on the service because airport facilities can change.
How do I get from Terminal 1 to Terminal 2?
Passengers can use the inter-terminal shuttle. The airport also operates the Aerotrén people mover for eligible passengers and airport personnel.
Does Mexico City Airport have TSA?
No. TSA is the U.S. Transportation Security Administration. Security screening at MEX is conducted through the airport’s Mexican aviation/security system. Passengers flying to the United States should follow their airline’s instructions and applicable U.S. entry requirements.
Does Mexico City Airport have lounges?
Yes. MEX has multiple lounges across Terminal 1 and Terminal 2, including airline, credit-card and independent VIP lounges. Access rules vary by lounge.
What is the Mexico City Airport customer-service phone number?
The principal AICM customer-service and information numbers are +52 (55) 2482-2424 and +52 (55) 2482-2400. Customer-service inquiries can also be sent to comentarios@aicm.com.mx.
