São Paulo/Guarulhos–Governor André Franco Montoro International Airport (GRU)
São Paulo/Guarulhos–Governor André Franco Montoro International Airport, better known as GRU Airport, is the principal international gateway to São Paulo and one of Latin America’s major aviation hubs. Located in Guarulhos, roughly 25 km from central São Paulo, the airport opened on 20 January 1985 and operates around the clock. Its identity is more than a three-letter code: GRU is the meeting point between Brazil’s largest metropolitan region and the global air network.
Airport information
| Information | Details |
|---|---|
| Official name | São Paulo/Guarulhos–Governor André Franco Montoro International Airport |
| Common name | GRU Airport / São Paulo–Guarulhos International Airport |
| IATA code | GRU |
| ICAO code | SBGR |
| Airport type | International airport |
| Location | Guarulhos, São Paulo, Brazil |
| Opened | 20 January 1985 |
| Operator | GRU Airport |
| Operating hours | 24 hours |
| Official website | https://www.gru.com.br/ |
| Wikipedia page | https://en.wikipedia.org/wiki/S%C3%A3o_Paulo/Guarulhos_International_Airport |
| Main airport information phone | +55 (11) 2445-2945 — 24/7 |
| Alternative customer-service/accessible contact | +55 (11) 2445-2323 — 24/7 |
| General passenger-service email | gruairport.cac@gru.com.br |
| Lost & Found email | perdidoseachados@gru.com.br / lostandfound@gru.com.br |
| Airport emergency contact | 190 — São Paulo Military Police emergency service; for fire emergencies, 193 — Fire Department. |
| Airport Federal Police emergency/shift | +55 (11) 2445-2212, 24-hour duty service |
| Airport address | Rodovia Hélio Smidt, s/nº, Guarulhos, SP, Brazil, CEP 07190-100 |
Frequently Asked Questions
What does GRU stand for?
GRU is the IATA airport code for São Paulo/Guarulhos–Governor André Franco Montoro International Airport. The airport is located in Guarulhos, rather than within the municipality of São Paulo itself.
Is GRU Airport the same as São Paulo International Airport?
Yes. GRU Airport, São Paulo–Guarulhos International Airport and São Paulo/Guarulhos–Governor André Franco Montoro International Airport refer to the same airport.
How far is GRU Airport from São Paulo?
GRU is approximately 25 km from Praça da Sé, a central reference point in São Paulo.
How many terminals does Guarulhos Airport have?
The passenger complex consists of Terminals 1, 2 and 3. Terminal 2 and Terminal 3 handle a substantial share of passenger operations.
Does GRU Airport operate 24 hours?
Yes. GRU Airport states that its terminals operate 24 hours a day.
Who should I contact about a lost item at GRU?
The airport’s Lost & Found service can be reached at perdidoseachados@gru.com.br or lostandfound@gru.com.br. GRU lists the Lost & Found service at Terminal 3.
How can I contact GRU Airport without making a phone call?
Passengers can contact the airport through its customer-service channels, including gruairport.cac@gru.com.br. GRU also provides a dedicated accessible/WhatsApp contact at +55 (11) 2445-2323.
What should I do in a serious emergency at GRU?
For an immediate police emergency in São Paulo state, call 190. For a fire or rescue emergency, call 193. Airport-specific assistance is also available through the airport’s 24/7 information channels.
Where is the Federal Police located at GRU?
The Federal Police airport station is at Terminal 3, arrivals level, and its 24-hour duty telephone is +55 (11) 2445-2212.