Bangkok Airways Bangkok Office in Thailand
For reservations, ticketing, customer care, and business queries, the Bangkok Airways Bangkok Office is the primary point of contact for Bangkok Airways services in Thailand. Flight bookings, travel information, baggage problems, refunds, and membership services are all handled by this office, which is situated at the airline’s headquarters on Vibhavadirangsit Road in Chatuchak, Bangkok. Additionally, it runs ticketing and passenger service offices at Suvarnabhumi and Don Mueang airports.
Bangkok Airways Bangkok Office & Basic Airline Info
| Info Item | Details |
|---|---|
| Airline Name | Bangkok Airways |
| Official Website | https://www.bangkokair.com |
| Main Bangkok Airport Office | Suvarnabhumi Intl. Airport, Passenger Main Terminal, Floor 6, 999 Mu 10, Bangna‑Trat Rd., RachaThewa, Bang Phli, Samut Prakan 10540, Thailand |
| Airport Office Telephone | 1771 (Call Center 08:00‑20:00) |
| Airport Office Email | reservation@bangkokair.com |
| Working Hours | 04:30–21:00 daily |
| Head Office Address | 99 Mu 14, Vibhavadirangsit Rd., Chom Phon, Chatuchak, Bangkok 10900, Thailand |
| Head Office Phone | +66 (2) 265 5678 |
| Payment Methods | Online cards on website, at office/callback possible. check website & office policies before travel. |
| Travel Documents Required | Valid original passport. No copies accepted. check visa/entry requirements before travel. |
| Travel Insurance | Not mandatory for flight ticket. Recommended to buy separately before travel via airline partners or third‑party insurers. |
| Pets Allowed | Only cats & dogs. Need arrangement with airline/advance notice |
| Do’s & Don’ts | Do arrive early, carry original docs, check baggage rules. Don’t rely on passport copies or book via unknown third parties. |
Suvarnabhumi Airport (BKK) Services & Travel Info
| Airport Info Category | Details |
|---|---|
| Airport Name & Code | Suvarnabhumi International Airport (BKK), Bangkok, Thailand |
| Address & Contact | 999, Nong Prue, Bang Phli District, Samut Prakan 10540. Thailand Contact Center: 1722 Airport Phone: +66‑2‑132‑1888 |
| Bangkok Airways Terminal | Bangkok Airways operates from Terminal 4 at Suvarnabhumi Airport. |
| Immigration & Customs | Immigration inspection on arrival. After baggage claim, clear Customs then enter arrivals hall. |
| Trolleys | Available in arrival and departure areas throughout the airport. |
| Wi‑Fi & Telephones | Free airport Wi‑Fi available, payphones & mobile signal available throughout terminal. |
| Public Transport Access | Airport Rail Link (City Line) connects to central Bangkok (Phaya Thai/BTS). Taxis, buses & shuttles at ground transport level. |
| How to Reach City | Take Airport Rail Link, official taxis, ride‑hailing, buses or private transfers. |
| Immigration Tips | Arrive early, have visa/permit ready if required, follow queue signs, fast‑track services available commercially. |
| Customs Notes | After passport & baggage, declare items if needed. Typical airport green channel for normal arrivals. |
| Travel Do’s & Don’ts at Airport | Do keep documents handy, Don’t leave baggage unattended, follow security signs. |
| Additional Airport Services | ATMs, currency exchange, lounges, shops, food & beverage outlets inside terminal. |
With direct access to flight bookings, help, and airline details, the Bangkok Airways Bangkok Office serves as Thailand’s main hub for customer service and operational support. The office provides necessary services to improve passenger convenience and support, whether it is for travel planning or handling travel-related difficulties.