LATAM Airlines Bogotá Office Contact, Location & Passenger Services
LATAM Airlines serves passengers in Bogotá through its airport-based facilities and digital channels, offering reliable assistance for bookings, travel changes, and airport services. Below is a clear, passenger-focused overview of LATAM Airlines’ presence in Bogotá, including airport details and available services.
| Category | Details |
|---|---|
| Office Name | LATAM Airlines Bogotá Office |
| City & Country | Bogotá, Colombia |
| City Office Availability | Cra. 100 Bis #26-50, Fontibón, Bogotá, Colombia |
| Contact Number | +57 17452020 |
| Nearest Airport | El Dorado International Airport (BOG) |
| Airport Address | Avenida El Dorado #103-09, Bogotá, Colombia |
| Airport Counter Location | LATAM Airlines check-in and customer service counters, International & Domestic Terminals |
| Office / Counter Working Hours | Daily, aligned with scheduled LATAM flight operations |
| Official Airline Website | www.latamairlines.com |
| Flight Bookings & Reservations | New flight bookings, itinerary planning, and fare inquiries available via website and airport counters |
| Ticket Changes & Rebooking | Date changes, route modifications, and fare adjustments handled according to ticket rules |
| Check-in Options | Online check-in via website or mobile app; airport check-in counters available at BOG |
| Baggage Allowance | Cabin and checked baggage allowances vary by route, fare class, and frequent flyer status |
| Excess Baggage | Additional baggage can be purchased online or at the airport, subject to weight and size limits |
| Refunds & Cancellations | Refund eligibility depends on fare conditions and booking channel |
| Special Meal Requests | Dietary and special meal requests can be added in advance through booking management |
| Medical Travel Information | Passengers requiring medical clearance or special arrangements should notify the airline before travel |
| Unaccompanied Minor Rules | Services available for eligible age groups with prior registration and documentation |
| Mobility & Accessibility Assistance | Wheelchair assistance and special seating arrangements available upon request |
| Family & Infant Travel Services | Bassinet requests, infant fares, and family seating options available on eligible flights |
| Pet Travel Information | Pets may travel in cabin or as checked baggage depending on size, route, and regulations |
| Loyalty Program | LATAM Pass – earning and redeeming points on LATAM and partner airlines |
| Group & Corporate Travel | Customized solutions available for group bookings and corporate travel needs |
| Flight Status Updates | Real-time flight status available through the LATAM website and mobile app |
| Airport Facilities | Duty-free shopping, lounges, dining options, and passenger amenities at BOG |
| Ground Transportation | Taxis, ride-hailing services, airport buses, and private transfers available from the terminal |
The LATAM Airlines Bogotá Office operates primarily through El Dorado International Airport, providing travelers with comprehensive flight-related services and assistance. For added convenience, most travel needs can also be managed efficiently through LATAM’s official digital platforms.