Air Transat serves passengers in Quebec primarily through airport-based operations and official digital platforms. While there is no standalone city office in Quebec City, travelers can access all essential airline services at the airport and through the official Air Transat website.
| Category | Details |
|---|---|
| Office Name | Air Transat Quebec Office |
| City / Country | Quebec City, Canada |
| City Office Address | 300 Léo-Pariseau Street, Suite 600, Montreal, Quebec, H2X4C2. |
| Nearest Airport | Québec City Jean Lesage International Airport (YQB) |
| Airport Address | 505 Rue Principale, Québec, QC G2G 0J4, Canada |
| Airport Counter Location | Departure terminal, airline check-in area |
| Counter Availability | Open according to Air Transat flight schedules |
| Contact Phone | 1-877-TRANSAT (872-6728) |
| Email Address | Not publicly listed |
| Official Airline Website | https://www.airtransat.com |
| Office / Counter Working Hours | Based on airport operating hours and scheduled departures |
| Flight Bookings | International and leisure route reservations with fare selection |
| Ticket Changes & Rebooking | Date changes, itinerary updates, and fare adjustments |
| Online & Airport Check-in | Web check-in timelines, counter check-in, and document checks |
| Seat Selection Options | Standard seating and preferred seat options |
| Baggage Allowance Information | Carry-on and checked baggage limits by fare type |
| Excess & Special Baggage | Policies for additional baggage, sports equipment, and oversized items |
| Refunds & Cancellations | Fare-based refund eligibility and processing timelines |
| Flight Status Updates | Information on delays, cancellations, and schedule changes |
| Special Meal Requests | Dietary and medical meal options on eligible flights |
| Medical Travel Information | Fitness-to-fly requirements and medical device policies |
| Unaccompanied Minor Travel | Age limits, booking conditions, and airport handling |
| Mobility & Accessibility Assistance | Wheelchair services and boarding assistance |
| Infant & Family Travel Services | Infant baggage allowance and family seating guidance |
| Pet Travel Information | In-cabin and cargo pet travel policies |
| Loyalty & Travel Benefits | Information on partner rewards and travel benefits |
| Airport Facilities Guidance | Check-in zones, security screening, lounges, and boarding gates |
| Ground Transportation Options | Taxis, car rentals, shuttles, and public transport access |
The Air Transat Office in Quebec operates through Québec City Jean Lesage International Airport and official online platforms, ensuring passengers receive complete assistance for bookings, baggage, and special travel needs. This airport-based approach allows travelers to plan and manage their journeys efficiently.