JetBlue Airways San Juan Office in Puerto Rico
| Airline Name | JetBlue Airways |
| Office Location | San Juan, Puerto Rico |
| Office Status | Active |
| Office Address |
Luis Munoz Marin International Airport, Departures Rd, Carolina, 00979, Puerto Rico |
| Airport Name | Luis Muñoz Marín International Airport |
| Airport Code | SJU |
| Nearest Terminal | Terminal A – JetBlue Ticketing Counter |
| Office Type | Airport Ticket & Customer Service Desk |
| Counter Location | Check-in Area, JetBlue Gates |
| Contact Phone Number | +18005382583 |
| Email Address | Not Publicly Listed |
| Working Hours | Daily aligned with scheduled departures |
| Official Website | https://www.jetblue.com |
| Airline Alliance | None |
| IATA Code | B6 |
| ICAO Code | JBU |
| Country Served | Puerto Rico & United States |
| Primary Service Region | Caribbean & U.S. Mainland |
| Global Head Office | Long Island City, New York, USA |
| Head Office Phone | +1 800 538 2583 |
| Frequent Flyer Program | TrueBlue |
| Loyalty Program Tiers | Blue, Mosaic |
| Aircraft Operations | Airbus A320 Family, Embraer E190 |
| Route Operations | Domestic U.S. & Caribbean Scheduled Flights |
| Hub Connectivity | Connections via Boston, New York (JFK), Fort Lauderdale |
| Seasonal Route Operations | Yes, on select Caribbean routes |
| Check-in Availability | Airport Counter, Kiosk, Online, Mobile App |
| Mobile App Availability | Available for iOS and Android |
| Online Booking Availability | Available |
| E-Ticketing | Available |
| Ticketing Options | Online, Mobile App, Airport Counter |
| Refund & Rebooking Info | Fare rules apply; online and airport changes allowed |
| Same-Day Flight Change | Available on eligible bookings |
| Payment Methods | Credit/Debit Cards, Mobile Wallet |
| Seat Selection Options | Standard, Even More Space |
| Boarding Process | Group-Based Boarding |
| Baggage Information | Carry-on Included; Checked bags for fee |
| Carry-On Policy | One Carry-on + Personal Item Included |
| Oversized / Special Equipment | Accepted with Applicable Fees |
| Cargo & Freight Services | Cargo via airport cargo handlers |
| Special Travel Needs | Accessibility and wheelchair assistance available |
| Medical Travel Assistance | Pre-arranged assistance available |
| Pet Travel Guidelines | Small pets in cabin per policy |
| Unaccompanied Minor Service | Available |
| Visa & Transit Info | Guidance based on destination |
| Lounge Access | Access available via partner lounges |
| Inflight Services | Snacks, beverages, entertainment on select flights |
| Inflight Wi-Fi | Available on most aircraft |
| Inflight Power Outlets | Available on select aircraft |
| Codeshare Partners | Various airline partners |
| Interline Agreements | Yes, with select carriers |
| Lost & Found Desk | SJU Airport Lost & Found Office |
| Claim Filing Process | Airport desk or online claim portal |
| Weather Disruption Handling | Rebooking or travel credits offered |
| Parking Info | Short-term and long-term parking available |
| Public Transport Access | Bus, taxi, rideshare services |
| Distance from City Center | Approx. 10 km |
| Time Zone | Atlantic Standard Time (UTC−4) |
| Environmental Initiatives | Fuel efficiency and emissions reduction programs |
| Peak Travel Seasons | Winter, Spring Break, Summer |
| After-Hours Handling | 24/7 Online Services |
| Appointment Requirement | No |
| Last Updated Date | December 2025 |