Asiana Airlines London Office – Updated Contact, Booking & Baggage Information
Travelers flying with Asiana Airlines from the UK often look for a reliable point of contact for bookings, baggage queries, travel guidance, and airport information. The Asiana Airlines London Office in England acts as a key service centre for passengers who need assistance before their trip, whether they are flying to Seoul or connecting to other Asian destinations. This detailed guide provides everything you need to know about the office, baggage rules, airport facilities, and services available for Asiana passengers.
Asiana Airlines London Office – Contact Information
The London office helps passengers with reservations, baggage clarification, and pre-travel arrangements. Below is an easy-to-read table with complete office details.
| Office Name | Asiana Airlines London Office |
|---|---|
| Location | Office 2.03, 153 Wandsworth Rd, London SW8 2GB, United Kingdom |
| Working Hours | Monday–Friday: 9:00 AM – 6:00 PM |
| Phone Number | +44-207-340-1630, +44 845 602 9900 |
| Available on request | |
| Official Website | https://flyasiana.com/ |
| Services Offered | Bookings, ticket changes, baggage info, travel assistance, flight updates |
Asiana Airlines London Heathrow Airport Office – Complete Details
Asiana Airlines operates flights from London Heathrow Airport (LHR), Terminal 2. The airport office assists passengers with check-in, baggage, flight status, and special assistance requests.
| Airport | London Heathrow Airport (LHR) |
|---|---|
| Terminal | Terminal 2 – The Queen’s Terminal |
| Airport Office Services | Check-in help, baggage queries, missing items, upgrades, last-minute travel arrangements |
| Check-in Counters | Asiana Airlines Check-in Zone at Terminal 2 |
| Airport Website | Heathrow Airport official site |
| Operating Hours | 3–4 hours before scheduled departures |
About Asiana Airlines
Asiana Airlines is a premium South Korean airline known for excellent service, comfortable cabins, and seamless connections through Seoul Incheon Airport. From London, passengers can connect to dozens of global destinations with convenient transit times.
Services Offered by Asiana Airlines London Office
The London office assists passengers with a variety of travel-related needs.
Flight Reservations and Fare Options
This service helps passengers choose the best fare according to budget and travel plans.
- Booking new tickets
- Class upgrades
- Multi-city reservations
- Corporate and group travel
- Promotional fare information
- Refundable and non-refundable ticket details
Ticket Changes and Rebooking
Passengers can modify travel dates, timings, or routes based on availability.
- Rebooking to another date
- Adjusting connecting flights
- Upgrading to Business Class
- Fare difference calculation
- Understanding change fee rules
Baggage Allowance Guidance
The office helps passengers understand weight, quantity, and size rules for their trip.
- Free baggage allowance for each cabin class
- Carry-on restrictions
- Oversize baggage charges
- Musical instruments and sports equipment
- Transit baggage rules for Seoul connections
Check-in Assistance
Passengers receive guidance for smooth airport check-in.
- Online check-in instructions
- Airport counter timing details
- Travel document validity checking
- Boarding pass guidance
Special Assistance for Travelers
Designed for passengers with specific needs during travel.
- Wheelchair arrangements
- Mobility assistance
- Unaccompanied minor procedures
- Senior citizen travel guidance
Group and Corporate Travel Desk
The office helps groups plan and manage reservations efficiently.
- Group fare quotes
- Date flexibility options
- Dedicated communication for group leaders
- Extra baggage for group bookings (on request)
Flight Status and Travel Updates
Passengers receive real-time guidance for flight movement and updates.
- Delay and cancellation updates
- Terminal change information
- Weather-related travel alerts
- Re-accommodation procedures
Visa & Document Information
Passengers get information about travel documents required for South Korea and onward destinations.
- Passport validity requirements
- Transit visa rules
- Travel health guidelines
- Document checks for entry into South Korea
Baggage Allowance for Asiana Airlines
Asiana Airlines offers generous baggage allowances based on fare type and destination.
Carry-On Baggage Allowance
Cabin rules differ depending on class of travel.
| Cabin Class | Carry-On Limit |
|---|---|
| Economy Class | 1 bag (10 kg) |
| Business Class | 2 bags (18 kg combined) |
| Allowed Items | Laptop, small purse, essential items |
| Size Limit | 55cm × 40cm × 20cm |
Checked Baggage Allowance
Passengers get different allowances depending on booking class.
| Cabin Class | Free Checked Bags | Weight Limit |
|---|---|---|
| Economy Saver | 1 piece | 23 kg |
| Economy Flex | 2 pieces | 23 kg each |
| Business Class | 2 pieces | 32 kg each |
| Infants | 1 piece | 10–23 kg depending on destination |
Extra / Oversized Baggage
Extra baggage charges apply for exceeding limits.
- Overweight bags (23–32 kg): Additional fees apply
- Oversize baggage: Fees based on route
- Sports equipment: Pre-approval may be needed
- Musical instruments: Must follow airline size limits
Asiana Airlines at London Heathrow Airport (LHR)
Heathrow is the primary hub for Asiana operations in the UK. Passengers can enjoy smooth travel with premium airport services.
Terminal Information
Asiana Airlines uses the modern Terminal 2 at Heathrow.
- Check-in counters open 3 hours before departure
- Self-service kiosks available
- Dedicated Business Class counters
- Boarding gates located in T2 main concourse
Airport Facilities for Asiana Travellers
Heathrow provides several premium facilities for international passengers.
- Free Wi-Fi
- Duty-free shopping
- Restaurants and lounges
- Currency exchange counters
- Baby care rooms
- ATMs and travel service centres
Lounge Access for Business Class Passengers
Asiana passengers get access to partner lounges.
- Business Class lounge access
- Priority check-in
- Comfortable seating and showers
- Exclusive food & beverages
How to Get to Asiana Airlines London Office
Travelers in London can reach the office through multiple transportation options.
By Underground (Tube)
The Tube offers the most convenient travel option.
- Piccadilly Line connects central London to Heathrow
- Easy transfers from major stations
By Bus
Several routes connect London areas to the office.
- Local buses stop nearby
- Heathrow Airport buses available as well
By Taxi or Private Car
A direct and comfortable option for travellers.
- Available throughout the city
- Ideal for passengers with large baggage
Nearby Landmarks Around the London Office
Passengers visiting the office can easily find these well-known landmarks.
- Major commercial areas
- Popular restaurants
- Shopping centres
- Business hubs
- Tube stations and bus stops
Additional Services Offered by Asiana Airlines London Office
Below is a simple two-column table listing more available services:
| Additional Services | Details |
|---|---|
| Travel insurance options | Guidance for eligible plans |
| Meal preference requests | Vegetarian, halal, medical meals |
| Seat selection | Based on availability |
| Lost & found inquiries | For items left onboard |
| Flight itinerary changes | Route or connection adjustments |
| Add-on baggage | Pre-purchase available |
| Infant travel arrangements | Bassinets and infant meals |
Why Passengers Prefer the Asiana Airlines London Office
- Clear and quick solutions
- Updated travel guidance
- Good communication
- Knowledgeable staff
- Centralised assistance for all travel needs
Frequently Asked Questions (FAQs)
It is located in London, England, and offers full passenger assistance.
Asiana Airlines operates from Terminal 2 – The Queen’s Terminal.
Yes, passengers can request date, time, or route changes.
Economy passengers get 1 carry-on bag; Business passengers get 2.
Yes, passengers can request help for mobility, unaccompanied minors, and more.
Yes, upgrades can be arranged depending on availability.
The Asiana Airlines London Office in England remains a trusted hub for passengers looking for booking assistance, baggage guidance, airport details, and travel-related information. With smooth access to Heathrow Terminal 2, multiple communication channels, and a wide range of services, the office ensures travelers enjoy a seamless journey from London to destinations across Asia and beyond. Whether you need to manage your reservation, clarify baggage rules, or request special arrangements, the office ensures a hassle-free travel experience with Asiana Airlines.