The SunExpress London Office offers travelers a convenient point for flight inquiries, ticket changes, baggage information, and travel-related assistance. The office helps passengers flying between London, Türkiye, and other European destinations with updated, accurate details for a smooth journey. Below is a complete list of essential information presented in a simple, easy-to-read format.
- Airline Name: SunExpress
- Office Name: SunExpress London Office
- Location: Heathrow Airport, London, UK
- Full Address: Heathrow Airport, Hounslow TW6, United Kingdom
- Nearest Terminal: Heathrow Terminal 2 (subject to schedule)
- Office Hours: Daily – 06:00 AM to 10:00 PM
- City / Country: London, United Kingdom
- Telephone Number: +44 (0) 20 7660 0760
- Global Helpline: +90 232 444 0797
- Email Address: customer-relations@sunexpress.com
- Working Days: Monday to Sunday
- Official Website: https://www.sunexpress.com
- Manage Booking: https://www.sunexpress.com/en/manage-booking
- Online Check-in: https://www.sunexpress.com/en/check-in
- Baggage Rules: https://www.sunexpress.com/en/baggage
- Flight Status: https://www.sunexpress.com/en/flight-status
- SunExpress Mobile App: Available for iOS & Android
- Airport Counter Location: Heathrow Terminal 2 check-in area
- Check-in Counter Timing: Opens 3 hours before departure
- Popular Routes from London: London–Izmir, London–Antalya, London–Ankara
- Nearest Landmark: Heathrow Central Bus Station
- How to Reach (Tube): Piccadilly Line to Heathrow Terminals
- How to Reach (Train): Elizabeth Line to Heathrow Station
- How to Reach (Bus): Local buses 111, 285, 105, 140
- Taxi Availability: 24/7 black cab service
- Ride Apps: Uber & Bolt available
- Parking Options: Short stay & long stay at Heathrow
- Unaccompanied Minor Facility: Available with advance request
- Name Correction Policy: Minor name corrections allowed
- Baggage Claim Issues: Coordinated at Heathrow arrivals desk
- Extra Baggage Purchase: Available online & at the airport counter
- Pet Travel Enquiries: Allowed as per SunExpress pet policy
- Sports Equipment: Accepted based on advance reservation
- Group Bookings: Available through office request
- Corporate Travel Assistance: Provided for business travelers
- Visa & Travel Document Guidance: Available on request
- Medical Clearance Requirements: Needed for special medical needs
- Wheelchair Assistance: Must be booked 48 hours before flight
- Cargo Handling: Managed via SunExpress cargo partners
- Refund Requests: Processed as per ticket rules
- Ticket Changes / Rebooking: Allowed depending on fare conditions
- Fare Class Details: Provided at office upon request
- Airport Lounge Information: Available for eligible passengers
- Loyalty Program: SunExpress Bonus
- Miles Redemption Help: Provided for flight upgrades
- Weather or Delay Alerts: Provided by SMS / email
- Best Time to Visit Office: Early morning preferred
- Accessibility: Wheelchair-friendly access at Terminal 2
- Nearby Hotels: Hilton Garden Inn Heathrow, Aerotel Heathrow
- Safety & Travel Advisory: Updated regularly on official website
FAQs – Frequently Asked Questions
Does SunExpress operate direct flights from London? Yes, SunExpress operates seasonal and scheduled direct flights from London to Türkiye.
Can I change my flight date through the London office? Yes, the office can help you switch dates depending on fare rules and seat availability.
Is online boarding pass accepted at Heathrow for SunExpress flights? Yes, digital boarding passes are accepted.
Does SunExpress allow carrying musical instruments? Yes, musical instruments are accepted under special baggage items.
Can I check fare options before booking? Yes, the London office can provide multiple fare options and available classes.
Do they assist with lost items inside the aircraft? Yes, lost items are handled through Heathrow’s lost property and the airline team.
The SunExpress London Office in UK ensures passengers receive clear and accurate assistance for bookings, baggage rules, and travel-related queries. With its convenient location at Heathrow Airport, the office makes it easy for travelers to manage flights and receive reliable guidance before their journey. Whether flying to Türkiye or connecting onward, SunExpress provides a smooth and efficient travel experience for all passengers.