Air Asia Bacolod Office in Philippines
For AirAsia passengers in Negros Occidental, the Bacolod ticket office acts as a local ticketing and customer service location. This office, which is situated on Rizal Street in Victorina Arcade, helps with travel information, check-in queries, ticket inquiries, and aircraft reservations. It makes trip planning simpler and more accessible by offering travelers flying with AirAsia from Bacolod–Silay International Airport and surrounding destinations easy in-person assistance.
Air Asia Bacolod Office
| Item | Details |
|---|---|
| Address | Victorina Arcade, Rizal St., Bacolod City, Negros Occidental, Philippines |
| Contact Number | +63 34 432‑3530 / +63 967‑519‑0501 |
| Email ID | airasiabcd@gmail.com |
| Official Website | https://www.airasia.com |
| Working Hours (Office) | ~09:00 – 17:00 (Mon–Sat) |
| Airport Office Counter | At Bacolod–Silay International Airport (BCD) |
| Services Offered at Office | Ticketing, check‑in info, baggage info, pet/animal info, flight booking, cancellations & more. |
| Payment Methods | Cash/credit at office counter. online payment via AirAsia website/app. |
| Travel Insurance & Documents | Available via AirAsia online booking, bring valid ID/passport depending on flight type. |
| Do’s & Don’ts | Follow airline/airport rules, arrive early, check baggage weight before arrival, don’t bring prohibited items. |
Bacolod–Silay International Airport (BCD) & Services
| Category | Details |
|---|---|
| Airport Name | Bacolod–Silay International Airport |
| Airport Code | BCD |
| Airport Address | Q2G7+MWG, Airport Rd, Silay City, Negros Occidental, Philippines |
| Airport Contact Number | +63 34 435 2448 |
| Terminal | Terminal 1 |
| Immigration Counter | Present for international flights. |
| Customs Counter | Present for international flights. |
| Trolleys | Available through airport facilities. |
| Public Wi‑Fi | Available at airport and nearby lounges, airline also offers onboard/airport info. |
| Telephone Services | Airport info lines available, mobile networks have coverage within airport. |
| Pet & Animal Services | Pet travel allowed. Inquire specific requirements at airline office/airport counter. |
| How to Reach Airport | Taxi, ride‑hailing services, tricycle (local), from Bacolod City ~30‑40 min. |
| Public Transport Access | Airport buses/shuttles, taxis, tricycles, private cars/vans. |
From ticketing to general travel help, the AirAsia Bacolod office provides crucial support for local travelers. This office offers individualized service to make your travel inside the Philippines easier and less stressful, whether you require assistance with reservations or airline information.