| Airline Name |
Southwest Airlines |
| Office Location |
Jackson, Mississippi, USA |
| Office Status |
Active |
| Office Address |
Jackson–Medgar Wiley Evers International Airport, 100 International Dr, Jackson, MS 39208, USA |
| Airport Name |
Jackson–Medgar Wiley Evers International Airport |
| Airport Code |
JAN |
| Nearest Terminal |
Main Passenger Terminal |
| Office Type |
Airport Ticket Counter |
| Counter Location |
Departure Hall, Main Terminal |
| Contact Phone Number |
+1 800 435 9792 |
| Email Address |
Not Publicly Listed |
| Working Hours |
Daily, aligned with flight schedules |
| Official Website |
https://www.southwest.com |
| Airline Alliance |
None |
| IATA Code |
WN |
| ICAO Code |
SWA |
| Country Served |
United States |
| Primary Service Region |
Domestic United States |
| Global Head Office |
Dallas, Texas, USA |
| Head Office Phone |
+1 214 792 4000 |
| Frequent Flyer Program |
Rapid Rewards |
| Loyalty Program Tiers |
Member, A-List, A-List Preferred, Companion Pass |
| Aircraft Operations |
Boeing 737 Fleet |
| Route Operations |
Point-to-Point Domestic Routes |
| Hub Connectivity |
Connections via major Southwest focus cities |
| Seasonal Route Operations |
Available on select domestic routes |
| Check-in Availability |
Airport Counter, Kiosk, Online, Mobile App |
| Mobile App Availability |
Available for iOS and Android |
| Online Booking Availability |
Available |
| E-Ticketing |
Available |
| Ticketing Options |
Online, Mobile App, Airport Counter |
| Refund & Rebooking Info |
Flexible fare policies based on ticket type |
| Same-Day Flight Change |
Available for eligible fares |
| Payment Methods |
Credit Card, Debit Card, Travel Funds |
| Seat Selection Options |
Open Seating Policy |
| Boarding Process |
Group-Based Boarding (A, B, C) |
| Baggage Information |
Two Checked Bags Included (weight limits apply) |
| Carry-On Policy |
One Carry-On and One Personal Item |
| Oversized / Special Equipment |
Accepted per airline guidelines |
| Cargo & Freight Services |
Southwest Air Cargo (limited routes) |
| Special Travel Needs |
Wheelchair and mobility assistance available |
| Medical Travel Assistance |
Arranged prior to travel |
| Pet Travel Guidelines |
Small pets allowed in cabin (domestic only) |
| Unaccompanied Minor Service |
Available for children aged 5–11 |
| Visa & Transit Info |
Not applicable for domestic flights |
| Lounge Access |
No dedicated airline lounge |
| Inflight Services |
Complimentary snacks and beverages |
| Inflight Wi-Fi |
Available on most aircraft |
| Inflight Power Outlets |
Available on selected aircraft |
| Codeshare Partners |
None |
| Interline Agreements |
Limited interline arrangements |
| Lost & Found Desk |
Airport Lost & Found Office |
| Claim Filing Process |
Online or airport baggage desk |
| Weather Disruption Handling |
Rebooking and travel credit options available |
| Parking Info |
Short-term and long-term parking available at JAN |
| Public Transport Access |
Taxis, rideshare, rental cars |
