Changi Airport (SIN) Singapore
Singapore Changi Airport, commonly called Changi Airport, is Singapore’s main international airport and one of Asia’s major aviation hubs. Its IATA code is SIN and its ICAO code is WSSS. The airport is operated by Changi Airport Group (CAG) and is located at 60 Airport Boulevard, Singapore 819643.
Changi Airport — Quick Facts
| Information | Details |
|---|---|
| Airport name | Singapore Changi Airport |
| Common name | Changi Airport |
| IATA code | SIN |
| ICAO code | WSSS |
| Location | Singapore |
| Address | 60 Airport Boulevard, Singapore 819643 |
| Operator | Changi Airport Group (CAG) |
| Passenger terminals | Terminal 1, Terminal 2, Terminal 3, Terminal 4 |
| Future terminal | Terminal 5, under development |
| Airport type | International / civil |
| Main role | Singapore’s principal international airport |
| Wikipedia | Changi Airport — Wikipedia |
| Infrastructure Wikipedia | Infrastructure of Changi Airport — Wikipedia |
| Official airport website | ChangiAirport.com |
Changi currently has four operational passenger terminals. Terminal 5 is being developed as part of the Changi East expansion and is planned to open in the mid-2030s, with an initial capacity of about 50 million passengers annually.
Important Changi Airport Contact Numbers
General airport contacts
| Purpose | Contact number |
|---|---|
| Changi Airport Customer Service / Information | +65 6595 6868 |
| Airport Police Division | +65 6546 0000 |
| Airport Emergency Service / Fire Station 1 | +65 6541 2525 |
| Medical Emergency Hotline | +65 6543 2223 |
| Fault Management Centre | +65 6541 2424 |
| Airport Operations Centre | +65 6603 4908 |
| Terminal Management Centre | +65 6307 8686 |
| Airside Control Centre | +65 6541 2151 |
| Airside Management Centre | +65 6541 2275 / +65 6541 2273 |
| Fire-prevention concerns | +65 6541 2535 / +65 9639 3843 |
| Central Announcement Room | +65 6541 2304 |
| Changi Airport public enquiries email | enquiry@changiairport.com |
These airport-specific numbers are published in Changi Airport Group’s operational and fire-safety documentation.
For ordinary passenger questions, +65 6595 6868 is the most useful first contact. Changi also directs passengers to its online contact centre for flight, airline, baggage, lost-and-found and general enquiries.
Singapore Emergency Numbers
If there is an immediate life-threatening emergency, use Singapore’s national emergency services rather than waiting for an airport department.
| Emergency | Number |
|---|---|
| Police emergency | 999 |
| Police emergency SMS | 70999 |
| Fire & Rescue / Emergency Ambulance | 995 |
| Non-emergency ambulance | 1777 |
| Police hotline | 1800 255 0000 |
Changi Airport Terminals
Changi has four operational passenger terminals.
| Terminal | Key information |
|---|---|
| Terminal 1 (T1) | Main terminal at the northern side of the airport; directly connected to Jewel |
| Terminal 2 (T2) | Connected directly to Changi Airport MRT and linked to T1/T3 |
| Terminal 3 (T3) | Large passenger terminal connected to T1/T2; extensive shopping, dining and transit facilities |
| Terminal 4 (T4) | Separate terminal on the southern side; connected to the other terminals by shuttle buses |
| Terminal 5 (T5) | Future terminal under construction as part of Changi East; planned for the mid-2030s |
Terminal 1
T1 is particularly important because Jewel Changi Airport is directly connected to it. T1 also provides access to the airport’s transport facilities and terminal-to-terminal connections.
Terminal 2
T2 is directly connected to Changi Airport MRT Station, making it one of the principal entry points for passengers arriving by train.
Terminal 3
T3 is connected to T1 and T2 and has extensive passenger amenities, including restaurants, retail, lounges, gardens and transit facilities.
Terminal 4
T4 is physically separated from T1–T3. Passengers can use complimentary shuttle buses to transfer between T4 and the other terminals.
Baggage and Lost Property
Changi provides baggage services throughout the airport, including baggage storage facilities.
Examples of 24-hour baggage-storage locations include:
- Jewel Level 1
- T2 public area
- T3 public area
- T4 public area
- Selected transit-area locations
For baggage that was lost, damaged or missing from a flight, passengers should normally contact the airline or its ground-handling agent.
Changi Airport FAQ
What is the airport code for Changi Airport?
SIN is the IATA airport code. WSSS is the ICAO code.
How many terminals does Changi Airport have?
Changi currently has four operational passenger terminals: T1, T2, T3 and T4. Terminal 5 is being developed.
Which terminal is Jewel Changi Airport in?
Jewel is not a terminal. It is a public-area complex connected directly to T1 and located between T2 and T3.
Can transit passengers visit Jewel?
Only after clearing Singapore arrival immigration, because Jewel is in the public area.
How do I travel from T1 to T3?
Use the free Skytrain or walk using the inter-terminal connections. The trip generally takes around 5–10 minutes, excluding additional walking/security time.
How do I travel from T4 to T1/T2/T3?
Use the complimentary T4 shuttle bus. Allow additional time for the transfer.
Does Changi Airport have an MRT station?
Yes. Changi Airport MRT Station is directly connected to T2 and T3.
What is Changi Airport’s main phone number?
The airport’s customer-service number is +65 6595 6868.
What is the emergency number at Changi SIN Airport?
For airport-specific emergencies, the Airport Police Division is +65 6546 0000 and Airport Emergency Service is +65 6541 2525. For national emergencies, call 999 for police or 995 for fire/rescue/emergency ambulance.
What time should I arrive at Changi Airport before my flight?
Changi recommends arriving at least two hours before departure. Individual airlines may require more time.
Can I check in at a different Changi terminal?
For departures from T1, T2 and T3, Changi states that passengers can clear immigration at any of those three terminals after obtaining their boarding pass. Terminal 4 passengers have additional options subject to the applicable procedures.
Can I leave the airport during a long layover?
You can leave the airport if you are legally permitted to enter Singapore and satisfy the applicable immigration requirements. Remember that leaving the transit area means you must allow sufficient time to return, check in if necessary and clear departure formalities.
Does Changi Airport have free Wi-Fi?
Yes. Free passenger Wi-Fi is available at Changi, with connectivity facilities provided throughout the airport.
Where can I find lost baggage?
For baggage missing or damaged from a flight, contact your airline or its handling agent. For items lost inside the airport, use Changi’s airport lost-and-found service.
Is baggage storage available?
Yes. Changi provides baggage-storage services at Jewel and the passenger terminals, including several 24-hour locations.
Can I visit Jewel if I have an international connection?
Not directly from the transit area. You generally need to clear arrival immigration and enter Singapore first.