Royal Jordanian Shannon Office – Flights, Baggage & Travel Information
The Royal Jordanian Shannon Office in Ireland offers complete flight booking and travel assistance for passengers flying to and from Jordan and other international destinations. Located conveniently near Shannon Airport, the office helps with reservations, baggage handling, travel documentation, and more, ensuring a seamless experience for every traveler.
| Category | Details |
| Airline Name | Royal Jordanian Airlines |
| Office Name | Royal Jordanian Shannon Office |
| Location | Shannon, County Clare, Ireland |
| Full Address | Shannon Airport, Main Terminal Building, Shannon, County Clare, V14 E8X5, Ireland |
| Contact Number | +353 61 712000 |
| Email Address | reservations@rj.com |
| Office Hours | Monday to Sunday: 8:30 AM – 6:00 PM |
| Customer Helpline | +962 6 5100000 (24/7 International Helpline) |
| Airport Served | Shannon International Airport (SNN) |
| IATA Code (Shannon Airport) | SNN |
| City Code | SNN |
| Nearest Landmark | Shannon Free Zone Business Park |
| Modes of Transport | • Taxi from Shannon Town (10 mins) • Bus Routes 51 and X51 • Car Rentals available near Terminal 1 |
| Languages Spoken | English, Arabic |
| Manager / Representative | Mr. Ahmed Khaled |
| Main Services Offered | • Flight Bookings and Cancellations • Ticket Revalidation and Date Change • Lost or Delayed Baggage Assistance • Pet Travel and Cargo Coordination • Group Travel and Business Travel Solutions |
| COVID-19 or Health Advisory | Updated travel regulations and health check requirements are shared via office and official website |
| Accessibility Features | • Wheelchair-accessible entrance • Priority check-in desks • Dedicated assistance staff |
| Travel Packages & Promotions | Seasonal travel deals and discount packages available for Middle East routes |
| Cargo Service Enquiries | Handled at the Shannon Airport Cargo Terminal |
| Lost or Delayed Baggage Help | • On-site baggage desk • Baggage tracing through WorldTracer system |
| Pet Travel Assistance | • Guidance for in-cabin and cargo pets • Temperature-controlled cargo options |
| Refund & Rebooking Assistance | Full and partial refunds managed in-office with valid ID and booking reference |
| Group Travel Management | • Group discounts for 10+ passengers • Custom itineraries for tours and events |
| Corporate Travel Solutions | • Flexible fares for business clients • Priority check-in for corporate bookings |
| Payment Options | • Credit/Debit Cards • Cash • Bank Transfer • Online Payment Links |
| Special Assistance Requests | Wheelchair, mobility support, and medical assistance available with prior notice |
| Travel Insurance | Available for purchase at the office or via official website |
| Frequent Flyer Program | Royal Club – Earn miles and redeem rewards on Royal Jordanian and Oneworld partners |
| Nearby Attractions | • Bunratty Castle & Folk Park • Shannon Estuary • King John’s Castle • Cratloe Woods |
| Nearest Hotels | • Park Inn by Radisson Shannon Airport • Shannon Springs Hotel • Carrygerry Country House |
| Emergency Contact During Travel | +962 6 5100000 (Available 24/7 for flight or travel emergencies) |
| Visa & Travel Documentation Info | Guidance on visa requirements and travel permits for Jordan and other destinations |
| Check-in Options | • Online Check-in (24 hrs before flight) • Airport Kiosk • Counter Check-in |
| Flight Information Updates | Flight status and schedule updates shared via SMS or email notification |
| Career & Recruitment Queries | Job openings and recruitment managed through careers.rj.com |
| Official Website | www.rj.com |
| Social Media Handles | • Facebook |
The Royal Jordanian Shannon Office in Ireland provides everything passengers need—from flight reservations and refunds to baggage help and visa advice. With friendly multilingual staff and an accessible location near Shannon Airport, travelers can rely on professional service and smooth travel coordination every time.