Cebu Pacific Shanghai Office in China

The Philippine low-cost airline’s official Shanghai office is called Cebu Pacific Shanghai Office. Located in the Huangpu District at Room 1401, No. 2-8/Unit 2306-2307 Huai Hai Zhong Road, it assists travelers with booking flights, scheduling information, ticket modifications, luggage regulations, and general assistance. The office can be contacted via local email for services or by phone at +86 400 670 0780. It is open daily from approximately 8:00 am to 6:00 pm.

Cebu Pacific Air Shanghai Office – Contact & Location

1. Address: Room 1401, No. 2-8 Huai Hai Zhong Road, Huangpu District, Shanghai, China
2. Phone / Contact Number: +86-400-670-0780
3. Email: cebcustomercarechina@cebupacificair.com
4. Official Website: https://www.cebupacificair.com
5. Working Hours: 8:00 AM to 6:00 PM

Nearby Airport

• Shanghai Pudong International Airport (PVG)

7. Airport Address: Yingbin Expy, Pudong, Shanghai, China
8. Airport Contact: +86 21-96990
9. Flight Terminal for Cebu Pacific: Terminal 2 for departures & arrivals.

Baggage Allowance & Check-In

11. Baggage Allowance:
    International flights generally require pre-purchased checked baggage allowance (e.g., 20 kg, 32 kg, etc.). You can add & check baggage online or at the airport counter depending on fare class.
12. Cabin Baggage (Carry-On): Usually one small bag up to 7 kg maximum is allowed, larger or extra items may incur fees.
13. Check-In Options:
    • Online check-in: available via the Cebu Pacific website/app up to 24 hours before departure.
    • Airport counter check-in: available at PVG Terminal 2 counters on departure day.

Special Services

14. Special Meals: You can request special meals (e.g., dietary requirements) typically during booking or by contacting customer care before departure via website or email.
15. Travel & Booking Assistance: The Shanghai office can help with ticket changes, flight schedules, refunds, promotions, and travel advice.

Airport Services at PVG

16. Medical Services: First-aid stations / medical assistance available in the terminal buildings.
17. Security Services: Standard international airport security checkpoints and screening at PVG.
18. Smoking Areas: Designated smoking rooms are usually provided in international airports like PVG, confirm on arrival at the terminal.
19. Parking Areas: PVG has long-stay and short-stay parking areas around the terminal complex.

Other Passenger Facilities

20. Check-In Area: Cebu Pacific check-in counters located inside PVG Terminal 2 departure hall.
21. Lounges / Wi-Fi: Terminal 2 provides lounges and free Wi-Fi services for travelers.
22. Restaurants / Shops: Available throughout Terminal 2 prior to security and after security.

Bookings, adjustments, and travel advice are among the crucial services provided by Cebu Pacific’s Shanghai office to its customers. It is a convenient service center for consumers in China who require help with Cebu Pacific air travel because of its downtown Shanghai location and daily hours.