Air Do Sapporo Office in Japan: Location & Travel Info
For Air Do customers in Sapporo, Japan, the Air Do Sapporo Office manages customer care and airline services. It helps passengers with flight reservations, check-in, ticket modifications, cancellations, and baggage information. It is situated at New Chitose Airport in Bibi, Chitose. Offering amiable assistance and current travel information for a seamless trip, the office arranges domestic flights that connect Hokkaido with major cities like Tokyo and Osaka.
Air Do Sapporo Office & Airline‑Specific Info
| Item | Details |
|---|---|
| Airline Name | Air Do |
| Office Location | New Chitose Airport, Bibi, Chitose, Hokkaido 066‑0012, Japan |
| Office Contact Number | +81‑3‑6741‑1122 |
| Office Hours | 08:00 – 20:00 |
| Official Website | https://www.airdo.jp/en |
| info@airdo.co.jp | |
| Flight Status | www.airdo.jp/en/flight-status |
| Online Check‑in | www.airdo.jp/en/departure/checkin/online-checkin |
| Baggage Allowance | Carry‑on: max ~10 kg, ≤55×40×25 cm. Checked: free up to ~20 kg. |
| Luggage Inquiry / Lost & Found | Contact arrival airport desk. New Chitose lost & found via airport info center. |
| Check‑In Area | Domestic Terminal 2F. AIRDO via ANA shared counters/automatic check‑in machines. |
| Airport Assistance / Meet & Greet | Special assistance and wheelchair support available via airport info counters. |
| Wheelchair Services | Wheelchairs available, assistance by request at airport counters. |
| Security Services / Screening | Standard domestic security screening at New Chitose before boarding. |
| Medical Services | Medical clinic and AED available via airport facilities. |
New Chitose Airport Facilities
| Facility / Service | Details |
|---|---|
| Airport Name & Code | New Chitose Airport – CTS |
| Terminals | Domestic & International terminals connected via walkways. |
| Medical / Clinic | Medical clinic inside airport, AEDs throughout. |
| Parking Areas | Multiple long‑ & short‑term parking lots. |
| Smoking Areas | Designated smoking areas available in terminals. |
| Lost & Found | Airport Information Counters assist with lost items, airline desks handle in‑flight items. |
| Information / Help Counters | Located throughout domestic & international terminals. |
| Security | Airport police, security screening, and general safety services available. |
| Retail Services | Many shops, souvenir stores, duty‑free shops in terminals. |
| Food & Beverage | Wide range of restaurants, cafes, fast food & lounges. |
| Family / Child Services | Nurseries, stroller rentals, multipurpose toilets. |
| Special Assistance Services | Elevators, accessible toilets, wheelchair rentals, calm‑down rooms. |
| Luggage Storage / Delivery | Airport lockers, baggage storage, delivery services. |
| Transport Links | JR New Chitose Airport Station. Direct train to Sapporo. |
| Observation / Entertainment | Observation decks and entertainment zones. |
For travelers using New Chitose Airport, Air Do’s Sapporo Office is a handy service location. It guarantees effective assistance for domestic travel in Japan, whether managing reservations, adjustments, or inquiries about travel. Both business and leisure tourists find it easier to arrange and manage flights because of its location at a major hub.