Located in the heart of Toronto, the KLM Airlines Office serves as a convenient point for passengers seeking smooth travel management and personalized assistance. Whether it’s booking international flights, managing corporate travel, or resolving ticket-related concerns, the Toronto office ensures a professional and efficient experience that reflects KLM’s global service standards.
Office Overview
- Airline Name: KLM Royal Dutch Airlines
- Office Name: KLM Airlines Toronto Office
- Location: Toronto, Ontario, Canada
- Full Address: 200 Bay Street, North Tower, Suite 2400, Toronto, ON M5J 2J1, Canada
- Contact Number: +1 800-618-0104
- Email Address: info.canada@klm.com
- Website: www.klm.ca
- Office Hours: Monday–Friday: 9:00 AM – 5:00 PM
- Working Days: Monday to Friday
- Nearest Airport: Toronto Pearson International Airport (YYZ)
- Local Time Zone: GMT-5 (Eastern Standard Time)
- Branch Type: Passenger & Cargo Office
- Manager / Representative: Ms. Sarah Janssen – Regional Sales Manager
Facilities & Accessibility
- Accessibility: Wheelchair-accessible building with ramps and elevators
- Waiting Area: Spacious seating with complimentary beverages
- Appointment System: Walk-in and online appointments available
- Security Measures: 24/7 CCTV surveillance and ID check
- Power Backup: Generator system ensures continuous operation
- Fire Safety: Fully compliant with local emergency regulations
- Parking Options: Paid underground parking and nearby public lots
Customer Assistance & Booking Services
- Ticketing & Reservations: Flight booking, modification, and cancellations
- Group & Corporate Travel: Tailored packages for business travelers
- Refunds & Reissues: On-site processing of refunds and rebooking
- Baggage Services: Lost and delayed baggage assistance
- Travel Document Verification: Guidance for passport and visa requirements
- Check-In Assistance: Help with web and counter check-ins
- Frequent Flyer Program: Flying Blue membership inquiries and upgrades
- Pet & Infant Travel Guidance: Information on pet transport and infant booking
- Cargo & Freight Handling: Coordination for air cargo shipments
- Corporate Booking Contact: corporate.canada@klm.com
Technology & Communication
- Reservation System Used: Amadeus
- Wi-Fi & Internet Access: Available within the office
- Flight Status Displays: Live updates on KLM and partner flights
- On-Site Printing / Photocopying: Available for travel documents
- Language Assistance: English, Dutch, and French
Local Info & Connectivity
- Nearby Landmarks: CN Tower, Union Station, Scotiabank Arena
- How to Reach: Easily accessible via TTC Subway (Union Station) and local taxis
- Public Transport Connectivity: Metro, GO Transit, and airport express buses
- Nearest Hotels: Fairmont Royal York, Delta Hotels by Marriott Toronto
- Restaurants Nearby: Café Landwer, Jack Astor’s, and SOCO Kitchen + Bar
Additional Facilities
- Customer Lounge: Exclusive lounge for business travelers
- Collaboration with Travel Agencies: Works with certified partners across Ontario
- Safety & Emergency Contacts: Local emergency number – 911
- Environmental & Sustainability Initiatives: Commitment to reducing carbon emissions
- Complaints & Feedback Desk: Available through email or online forms
The KLM Airlines Toronto Office blends modern service efficiency with a customer-focused approach, ensuring every traveler’s needs are handled with care and precision. From corporate bookings to individual inquiries, it stands as a trusted center for travelers across Canada who value reliability, comfort, and world-class airline service.