In the past, Zoom Airlines had a local contact point for passengers utilizing the airline’s services at Fort Lauderdale—Hollywood International Airport, Florida (100 Terminal Dr, Fort Lauderdale, FL 33315, USA). For reservations, baggage allowance, check-in details, visa services, and other airport-related questions, the office offered customer support. It was described as being open around-the-clock to help travelers on Zoom Airlines’ leisure and transatlantic routes. However, after financial issues resulted in bankruptcy, the airline shut down completely in August 2008.
| Item | Details |
|---|---|
| Office Name | Zoom Air Fort Lauderdale Office |
| Airport | Fort Lauderdale-Hollywood International |
| Office Address | 3RFX+MQ Fort Lauderdale, Florida, USA / FLL Airport Address above |
| Contact Number | +1-833-678-2125 (Toll-Free) |
| Email ID | N/A |
| Official Website | https://zoomair.in |
| Flight Ticket/Baggage Inquiry | Typically via airport or travel agent. Zoom Airlines itself no longer operates. |
| Service / Facility | Details |
|---|---|
| Airport Terminals | FLL has 4 terminals (1–4) serving domestic & international flights. |
| Terminal Information | Check airline/flight platform for specific terminal/gate info. |
| Baggage Allowance | Zoom Air (India) generally permits 15 kg of free checked baggage for economy passengers on domestic flights, with 7 kg for hand luggage. |
| Baggage Inquiry / Storage | Baggage storage services available. Baggage wrapping (fee) also offered. |
| Lost & Found | Located in Rental Car Center Level 2. Phone/email available – Airportlf@broward.org |
| Check-In Areas | Airline counters located on Departures Level of respective terminal. |
| Medical Services | First aid stations & AEDs in terminals. can call 911 for emergencies. |
| Parking Areas | Short/long-term parking, valet, cell-phone waiting area, and off-site options available. |
| Smoking Areas | No smoking permitted inside airport terminals. |
| Security Services | TSA checkpoints for departures. PreCheck/CLEAR lanes where available. |
| Airport Assistance / Meet & Greet | Airline or third-party meet & greet services may be arranged. special assistance often through airline. |
| Wheelchair / Accessibility Services | FLL provides ADA-compliant services. wheelchair help usually arranged with airline. |
| Customer Service Desks | Information desks located in terminals, staffed during peak hours. |
| Retail Services | Shops, duty-free (in international areas), convenience stores across terminals. |
| Food & Beverage | Restaurants, cafes, bars, and quick-service outlets throughout all terminals. |
| Information Kiosks | Airport info kiosks available in public and post-security areas. |
| Ground Transportation | Options include taxis, rideshare (Uber/Lyft), shuttles, rental cars. |
Once a helpful resource for travelers at FLL, Zoom Airlines’ Fort Lauderdale office is no longer operational as a result of the airline’s 2008 shutdown. Travelers now depend on currently operating airlines and airport services for help at Fort Lauderdale-Hollywood International Airport, but the historic presence demonstrated the carrier’s dedication on serving U.S. gateways.