The local branch of the Russian airline Utair is called the Utair Kaliningrad Office, and it can be found in Kaliningrad, Russia, at Ša11. Inquiries about luggage, flight reservations, ticket modifications, cancellations, and general travel assistance are all handled by this office. In addition to providing round-the-clock phone support and in-office assistance, the staff assists travelers in organizing and managing their trips. The office has direct access to Utair’s airline services and larger network.
| Category | Details |
|---|---|
| Official Airline Name | Utair |
| Office Address | Khrabrovo, Kaliningrad Oblast, Russia, 238315 |
| Contact Number | +7 3462 77 85 59 |
| Alternate Contact | 8 (800) 234-00-88 |
| hs@utair.ru | |
| Official Website | https://www.utair.ru |
| Office Working Hours | 24 hours a day, 7 days a week |
| Utair Check-in Area | Terminal 1 at Khrabrovo Airport |
| Baggage Allowance | Hand luggage ~5 kg, 55×40×20 cm. Checked: ~20 kg (Economy) with more on higher classes. |
| Luggage Inquiry / Baggage Services | Available via office and airport baggage desks. |
| Customer Service / Tickets | Ticketing, bookings, changes, cancellations, flight info via office or website. |
| Service / Facility | Details |
|---|---|
| Airport Name & Code | Kaliningrad International Airport. IATA: KGD |
| Location | Khrabrovo, ~24 km NE of Kaliningrad city centre |
| Official Airport Website | https://eng.kgdavia.ru |
| Terminal Info | Single modern passenger terminal for departures & arrivals. |
| Medical Services | Emergency medical aid station inside terminal. |
| Security Services | Standard airline & airport security screening available at terminal. |
| Smoking Areas | Smoking is not allowed inside terminal buildings. |
| Lost & Found | Baggage storage & lost-and-found available. contact +7 (4012) 301-324 / lost.found@kgd.aero |
| Wheelchair / Special Assistance | Airport offers assistance for reduced mobility passengers. Arrange via airline/desk. |
| Airport Assistance / Meet & Greet | Available through airline or on-request VIP services. |
| Customer Service Desks | Airline check-in desks & general information points inside terminal. |
| Retail Services | Shops, kiosks, duty-free items inside terminal. |
| Food & Beverage | Restaurants & cafés inside terminal. |
| Information Kiosks | Airport info points & flight info displays. |
| Parking Areas | Free parking (short/long stay) near terminal + other paid options. |
| Ground Transportation | Taxis, shuttle buses (e.g., bus 244E to city), car rentals outside terminal. |
The Utair Kaliningrad Office, which offers crucial airline services like booking assistance, flight information, ticket modifications, and luggage assistance, is a major hub for passenger support in the Kaliningrad Oblast. It guarantees that travelers may easily prepare for Utair flights and get their questions answered. It is open around-the-clock. For domestic and regional travelers flying with Utair, this local office is helpful in streamlining the travel process.