Passengers and travel brokers can get local assistance and support at the United Airlines Montego Bay Office in Jamaica, which is situated in Montego Bay close to Sangster International Airport (MBJ). It offers travel information, luggage assistance, check-in assistance, aircraft ticket bookings, cancellations, and adjustments. In order to ensure seamless travel planning and current support for flight schedules, bookings, and customer inquiries, the office links travelers with the global United network.
| Category | Details |
|---|---|
| Office Location | Sangster International Airport, Montego Bay, St. James, Jamaica |
| Airport Name | Sangster International Airport |
| Airport Code | MBJ |
| Terminal | Terminal 7 (International Terminal) |
| Office Contact Number | +1-800-864-8331 |
| Baggage Service Phone | +1-800-335-2247 |
| Airport Contact Number | +1-876-601-1100 |
| Email ID | UnitedAirlines@united.com |
| Official Website | https://www.united.com |
| Working Hours | Mon–Fri: 8:00 AM–5:00 PM Sat: 8:00 AM–12:00 PM Sun: Closed |
| Online Check-in | 24 hours before departure |
| Flight Status | www.united.com/en/us/flightstatus |
| Check-in Area | Airport check-in counters, self-service kiosks & online check-in |
| Head Office | 233 S Wacker Dr, Chicago, Illinois, USA |
| Service / Facility | Availability |
|---|---|
| Baggage Allowance | www.united.com/en/us/fly/baggage |
| Luggage Inquiry | Available via baggage desk & helpline |
| Lost & Found | Handled by airport lost & found / United baggage service |
| Flight Booking & Ticketing | Available at airport counter |
| Seat Upgrade & Changes | Available |
| Airport Assistance / Meet & Greet | Available on request |
| Wheelchair Services | Available (pre-request recommended) |
| Medical Services | Available at airport medical center |
| Customer Service Desk | Available at terminal |
| Security Services | Airport security & TSA screening |
| Parking Areas | Short-term & long-term parking at MBJ |
| Smoking Area | Designated smoking zones at airport |
| Retail Services | Duty-free shops, travel stores, gift shops |
| Food & Beverage | Restaurants, cafés, bars inside terminal |
| Wi-Fi Services | Available throughout terminal |
| Lounges | Lounge access for eligible premium passengers |
| Special Meals | Can be requested during booking or before departure |
For travelers traveling to or from Jamaica, the United Airlines Montego Bay Office provides essential travel assistance and services. It improves the entire travel experience at one of the busiest international gateways in the Caribbean by providing round-the-clock accessibility and support with reservations, check-in, and travel inquiries.