The United Airlines Australia Office provides nationwide assistance to travelers using the American airline in Australia. Ticketing, reservations, flight changes, baggage help, lounge access, and customer service are all provided by offices located in cities such as Melbourne (Melbourne Airport, VIC) and Brisbane (400 Queen St, Brisbane City, QLD). Employees can assist with reservations, cancellations, schedule modifications, questions from regular travelers, and other travel-related services over the phone or via email at customercare@united.com or 1-800-864-8331.
| Item | Details |
|---|---|
| Airline Name | United Airlines |
| Head Office | United Airlines, Inc., 233 South Wacker Drive, Chicago, IL 60606, USA |
| Official Website | https://www.united.com |
| Customer Service Phone | +1‑800‑864‑8331 |
| customercare@united.com | |
| United Australia Office | United Airlines office at Melbourne Airport (MEL) |
| United Australia Airport Location | Melbourne Airport VIC 3045, Australia |
| United Australia Office Phone | +1‑800‑864‑8331 |
| Check‑in / Manage Booking | www.united.com/en/us/checkin |
| Flight Status | www.united.com/en/us/flightstatus |
| Travel Insurance | Offered during booking or via United Vacations / partners |
| Travel Documents Required | Passport, valid visa for destination, boarding pass |
| Payment Methods | Credit/debit cards, United gift cards, miles + money options |
| Immigration / Customs | At departure & arrival airports as required by country rules |
| Category | Information |
|---|---|
| Airport Name | Canberra International Airport |
| Airport Code (IATA) | CBR |
| Airport ICAO | YSCB |
| Airport Address | 2 Brindabella Circuit, Brindabella Business Park, Canberra Airport ACT 2609, Australia |
| Airport Contact | +61 2 6275 2222 |
| Official Airport Website | www.canberraairport.com.au |
| Terminal | Single main passenger terminal serving all flights |
| Working Hours | Generally 05:00–21:00 daily |
| How to Reach Airport | Taxi, rideshare, airport shuttle, private car, local buses |
| Public Transport Access | Local ConnectA1/A3 buses to city, taxi/rideshare services available |
| Wi‑Fi / Internet | Free Wi‑Fi “FlyCBR” available in terminal |
| Trolleys / Luggage | Luggage trolleys available. |
| Telephones | Public pay phones available, mobile reception good throughout |
| Pets & Animals Services | Pet relief areas and facilities, subject to airport policies. |
| Do’s & Don’ts | Carry valid ID/travel docs. Follow security screening rules. Declare items at customs. Do not leave belongings unattended. |
| Airport Services | ATMs, currency exchange, information desk, lost property, shops & dining |
For travelers traveling to and from Australia, United Airlines Australia offices offer crucial assistance. These offices work to streamline air travel by assigning specialized staff to handle reservations, inquiries, and travel-related concerns. Passengers can receive dependable assistance for the majority of United services at both local sales offices and airport locations.