Turkish Airlines San Francisco Office in USA: Airline Contact Details and Airport Services
The Turkish Airlines San Francisco Office, which is situated at 1 Sansome Street, Suite 810, San Francisco, CA 94104, manages customer service, baggage, ticketing, and flight reservations for passengers on its U.S. West Coast routes.
Office & General Information
- Address: P.O. BOX 280638, San Francisco, CA 94128, USA.
- Contact numbers: +1 415‑510‑7777 / +1 800‑874‑8875
- Email: info.sfo@thy.com
- Official website: www.turkishairlines.com
- Airport/Terminal: San Francisco International Airport (SFO), International Terminal (Terminal A)
Baggage Allowance
- Checked baggage (USA routes) for Economy: 2 pieces, each up to 23 kg.
- Checked baggage for Business: 2 pieces, each up to 32 kg.
- Cabin (carry‑on) baggage: Economy – one piece, max 8 kg, dimensions 23×40×55 cm.
Nearby Airport / Terminal Info
- Nearest/served airport is SFO (San Francisco International Airport).
- Terminal: International Terminal A.
Check‑in Area
- The airline uses the International Terminal at SFO for check‑in.
- For online check‑in/booking management: the website offers “Manage Booking” features.
Travel Documents & Security Services
- Standard travel documents apply: you will need a valid passport, any required US exit/entry documentation, plus visa requirements depending on destination.
- Security services: as with most international flights from the US, you’ll pass through TSA + international terminal security screening at SFO.
Special Meals
- Turkish Airlines generally offers special meal requests (vegetarian, religious, allergens) via its website/bookings. You should contact the SFO office or manage your booking online to request a special meal.
Medical Services
- At SFO, standard airport medical / first‑aid services would apply. The office may assist with special medical assistance requests (wheelchair, oxygen etc).
Lost & Found
- You’ll likely report lost items via the baggage service of Turkish Airlines or SFO airport Lost & Found.
- For Turkish: the Baggage Service number listed is 1‑866‑810‑7102.
- The SFO site lists the airline’s info on their “Airlines at SFO” page.
Flight Status
- You can check flight status via Turkish Airlines website: www.turkishairlines.com/en‑int/flights/flight‑status/
- Also via the SFO airport site’s “Airlines at SFO” page.
Parking Areas, Smoking Area, WiFi Services
- Parking areas: N/A
- Smoking area: Outdoor smoking areas are designated by the airport.
- WiFi services: SFO offers WiFi / internet services in its terminals.
Cancellation Policy
- The cancellation policy will depend on the fare purchased (Economy, Business) and ticket conditions. Turkish Airlines’s “Terms & Conditions / Excess Baggage” page mentions details for extra baggage, but for cancellations you should check the “Manage Booking” section of the website or contact the SFO office directly.
Seat Selection
- Seat selection is available via the “Manage Booking” on the website.
- Reddit user comment: “When I needed assistance, I called this number: (800) 874‑8875. My issue I needed help with was selecting seats since mine had changed due to an equipment change.”
For its customers on the west coast of the United States, Turkish Airlines’ San Francisco office provides committed assistance with reservations, ticketing, and inquiry services. It provides a dependable local connection for travelers, staffed Monday through Friday with easy-to-reach contact information and an emphasis on flights via San Francisco.