Turkish Airlines Los Angeles Office in USA: Address, Phone, and Email Directory
Passengers can get complete travel services from the Turkish Airlines Los Angeles Office in the USA, including assistance with baggage, flight changes, and ticket purchases. For both domestic and foreign visitors, the staff guarantees efficient communication and individualized treatment.
| Item | Details |
|---|---|
| Office address | 2121 Rosecrans Ave, Suite 2360, El Segundo, CA 90245. |
| Office phone | (800) 874-8875 |
| Office email | reservation.lax@thy.com |
| Official website | www.turkishairlines.com |
| Airport / Nearby airport | Los Angeles International Airport (LAX) |
| Terminal / Check-in area | Terminal B Tom Bradley International (International departures area / TK counters at TBIT). Check-in counters open per flight schedule — confirm day-of via the airline or flight status. |
| Baggage allowance (overview) | Turkish Airlines baggage rules vary by route/ticket. USA rules: piece/weight concept applies — e.g., Economy pieces often limited to 23 kg per piece. |
| Luggage inquiry / lost luggage | For baggage issues contact Turkish Airlines (via official help/contact channels) and LAX Lost & Found / baggage services for items left at the airport. LAX help pages list airport lost & found and contact lines. |
| Parking areas | LAX parking information (Central Terminal Area parking, economy lots, hourly/long-term options) — see LAX parking pages for maps, phone & email. |
| Smoking area | LAX policies restrict smoking to designated outdoor areas only. Smoking is not allowed inside terminals. |
| Security services | TSA security screening at LAX — standard TSA rules apply. For fast-track/VIP security, pre-book third-party meet & assist services (available for fee). |
| Lost & Found | LAX has centralized lost & found; also notify Turkish Airlines for items left at airline counters or on board. |
| Customer service desks | Turkish Airlines ticketing counters at TBIT + LAX information desks and airport customer service counters. For complex issues use the airline’s help center or US call center. |
| Retail services / Food & Beverage | Tom Bradley International and other LAX terminals have shops, duty-free (international), restaurants and cafes. Availability varies by terminal and hours. |
| Information kiosks | LAX provides information kiosks and “Ask LAX” virtual assistant; airline counters also provide flight/boarding info. |
| Ground transportation | LAX ground transportation: taxis, rideshare (Uber/Lyft), shuttles, rental cars, courtesy buses and buses. |
| Medical services / Emergencies | LAX emergency response & first-aid available; for medical emergencies call airport authorities or 911. If you need special medical assistance contact the airline in advance. |
| Airport assistance / Meet & Greet | Third-party Meet & Greet and VIP assistance (fast-track, immigration help, porter & escort) are available at LAX (fee-based). Examples: Marhaba, Airssist and similar providers operating at TBIT. Turkish Airlines may also offer services for special-needs passengers if arranged in advance. |
| Wheelchair / Mobility services | Wheelchair assistance is available — request at booking, at the airport check-in, or via the airline’s help center. |
| Visa & passport assistance | Airlines and airport staff can give information but cannot issue visas. For visa/passport questions contact the consulate/embassy or check official government sites. Turkish Airlines can advise on travel document requirements for your itinerary. |
| Dedicated porters | Porter/porter-style baggage services and escort/porter companies operate at LAX (pre-bookable through third-party providers). These are usually fee-based and arranged before travel. |
| Wi-Fi services | LAX offers public Wi-Fi. Turkish Airlines lounges / some airport lounges may offer complimentary Wi-Fi for eligible passengers. |
The Turkish Airlines Los Angeles Office ensures that passengers have a flawless flying experience with professionalism and care by providing dependable, customer-friendly services.