Turkish Airlines London Office – Contact, Reservations, Services
Welcome to the complete reference page for the Turkish Airlines London Office. Here you’ll find all the essential contact information, office locations, airport counter details, travel guidance, and service options presented in a clean, single-table format. Every section is designed for quick access so you can easily find the exact details you need before you visit the office or fly from Heathrow Terminal 2.
| Section | Details |
|---|---|
| Main Office Address | Lyric House, 149 Hammersmith Road, Hammersmith, London W14 0QL |
| Registered Address (UK Establishment) | 157–197 Buckingham Palace Road, London SW1W 9SP |
| Additional Local Listing | 440 Green Lanes, Harringay, London N4 1HA |
| Airport Desk Location | Turkish Airlines Counters, Heathrow Airport Terminal 2 |
| Primary Phone Number | +44 203 991 1993 |
| Reservation Contact (UK) | 0844 800 6666 |
| Official Website | turkishairlines.com |
| Public Email | REFUNDLONDON@THY.COM |
| Office Hours | Approx. 09:00–17:00, Monday–Friday (may vary) |
| Airport Counter Hours | Based on Turkish Airlines flight timetable at T2 |
| City Office Services | Ticketing, date change, fare rules guidance, refunds initiation, corporate assistance |
| Airport Desk Services | Check-in guidance, baggage handling, excess baggage purchase, flight enquiries |
| Boarding Pass Availability | Only available at airport counters or online check-in |
| Documents Required | Passport, booking reference, e-ticket number, payment card used |
| Refund Processing | Start at office or online; processing time depends on fare rules |
| Baggage Assistance | Lost/damaged baggage handled at airport baggage service desk |
| Miles&Smiles Help | Membership queries and guidance provided; full control via website portal |
| Nearest Tube (Hammersmith Office) | Hammersmith Station — Piccadilly, District, Hammersmith & City Lines |
| Nearest Transport (Heathrow T2) | Heathrow Express, Elizabeth Line, Piccadilly Line |
| Nearby Landmarks | Lyric Theatre, Hammersmith Broadway, Hammersmith Apollo |
| Parking Availability | Limited street parking near Hammersmith; paid parking options at Heathrow |
| Payment Methods | Major credit/debit cards; cash acceptance varies by location |
| Group Travel Queries | City office can assist with group fare structures and requests |
| Cargo Handling | Turkish Cargo manages shipments; city office redirects to cargo agents |
| Travel Document Advisory | Check latest visa and entry rules on official airline/government portals |
| Best Time to Visit Office | Midday hours typically less crowded than peak morning/evening times |
| Flight Status Check | Available through official website and mobile app |
| Customer Identity Verification | Valid photo ID required for booking, payment queries or any changes |
| Unaccompanied Minor Assistance | Can be arranged during booking; guidance available at office |
| Medical/Accessibility Requests | Special assistance coordination available with advance notice |
| Changes Made by Travel Agents | Office may request agency authorisation for third-party bookings |
| Booking Confirmation Issue | Duplicate itineraries and confirmation reprints available on request |
| Check Before Visiting | Always confirm address and timings from official channels due to updates |
This page provides a streamlined view of Turkish Airlines’ London-based services, ensuring passengers have accurate and practical information at a glance. From office addresses to booking assistance and airport desk availability, every detail has been organised to help travellers make informed decisions. For the latest updates, always verify operating hours and travel requirements through official Turkish Airlines channels.