Turkish Airlines Frankfurt Office in Germany

Travelers can get full support for reservations, ticket modifications, refunds, and travel-related questions from the Turkish Airlines Frankfurt Office in Germany. The office, which is ideally located in Frankfurt, assists travelers with flight information, special services, luggage regulations, and seat selection. Friendly personnel assist you with check-in and travel paperwork. The Turkish Airlines Frankfurt Office guarantees a seamless experience for travelers departing from Frankfurt Airport, whether they require assistance with corporate travel, foreign travel, or general customer support.

Turkish Airlines – Frankfurt Office Details

Office Address: Hamburger Allee 2‑4, 60486 Frankfurt am Main, Germany
Airport Office (at FRA): Terminal 1 / Hall B, Postfach 55, 60549 Frankfurt a.M.
Phone number: +49 69 8679 9849
Email: sales.fra@thy.com
Official website: https://www.turkishairlines.com
Working hours (city / management office): ~ 09:00–18:00 Mon–Fri
Check‑in location (at FRA): Terminal 1, Hall C (also B/C for arrivals)
Airport Name: Frankfurt Airport (FRA)

Airport Map Location

Services handled by this office:

flight booking.
ticket cancellation/rescheduling.
online check‑in / web check‑in support.
baggage services (allowance/oversize/other inquiries).
missing / lost luggage enquiries.
seat selection.
pets/animals booking.
lounge access requests.
general customer service.

Frankfurt Airport – General Services & Facilities

Medical services / emergency / first aid: The airport has a 24/7 Medical Center / Emergency Center / Airport Clinic. For emergencies call 112 (or +49 69 690‑112 from external phone).
Wheelchair / reduced mobility & special assistance: Passengers with reduced mobility or other special needs can request free assistance. The airport is fully accessible — ramps, adapted toilets, accessible restrooms, elevators, etc. Services must be requested at least 48 hours before flight.
Lost & Found: The airport maintains lost & found offices in both terminals.
Parking areas: Multiple parking options — short-term, long-term, premium, disability‑parking near terminals, e-car charging stations, etc.
Smoking areas / lounges: There are designated smoking lounges / smoking cabins in both Terminal 1 and Terminal 2.
Retail / Duty‑free shops, food & beverage: FRA offers many shops, duty‑free stores, restaurants, cafes, fast food — both before and after security.
Wi‑Fi / Amenities: Free Wi‑Fi is available across the airport. Other amenities: information desks / service points, travel‑market shops, rest / lounge zones, nap‑cabs/silent‑chairs, quiet rooms, family‑rooms and baby‑changing rooms.
Airport assistance / Meet & Greet / VIP / fast‑track / concierge (optional, paid): The airport supports VIP/Meet & Greet / fast‑track / exclusive concierge services (security fast‑track, personal assistant, exclusive baggage drop/pick-up, lounge access, etc.).

What the Turkish Airlines Office can help you with (via city office or airport desk)

Flight booking, ticket purchase or cancellation/rescheduling.
Online and airport‑counter check‑in support.
Baggage allowance or special baggage enquiries.
Lost or delayed luggage enquiries.
Pet/animal transport requests (when allowed).
Lounge access / special services, if applicable.

For tourists who require assistance prior to their trip, the Turkish Airlines Frankfurt Office is a dependable resource. The office guarantees a relaxing and stress-free travel experience by handling tickets, outlining baggage regulations, and providing customer support. This office offers prompt, friendly assistance if you’re traveling via Frankfurt, which will make your Turkish Airlines experience easier and more convenient.