Turkish Airlines Chicago Office

The Turkish Airlines Office in Chicago offers a variety of services, such as ticket purchasing, flight rescheduling, and lost luggage assistance, to both leisure and business passengers. Additionally, the crew helps with trip updates, frequent flyer inquiries, and online check-ins. For travelers in need of assistance with Turkish Airlines’ international routes and travel regulations, it provides a handy point of contact.

Address: O’Hare International Airport Terminal 5 Upper Level, UL 207, Chicago, IL 60666, USA.
Alternative address: 10000 W O’Hare Ave, Chicago, IL 60666, USA.
Phone: +1 312 595-0849. Also +1 800-874-8875 (customer service).
Email: saleschi@thy.com
Official website: www.turkishairlines.com
Terminal: They operate out of Terminal B (or Terminal 5 area) at ORD for check-ins and flights.

Services & Policies

Baggage allowance:
- For flights to/from the USA/Canada: Economy class = 2 pieces, each up to 23 kg; Business class = 2 pieces, each up to 32 kg.
- Carry-on: Economy: 1 piece max 8 kg and size ~55×40×23 cm; Business: 2 pieces each up to 8 kg.
Special meals: They offer medical, religious, dietary, infant/child meals. Must request at least 24 hours before flight.
Wheelchair / special assistance: Complimentary wheelchair service if requested in advance (at least 48 hours) through the airline.
Wi-Fi: The airport has unlimited free Wi-Fi throughout all terminals.
Lost & Found / airport security: ORD has lost & found service; security & accessibility services are well supported.
Accessibility (wheelchair, service animal relief areas etc): ORD provides accessible restrooms, service animal relief areas, and airlines coordinate wheelchair assistance.
Visa & passport assistance: The office offers visa‐information services (per one listing) though you’ll need to check exact guided via the sales office.

Airport Transportation /Nearby Airport

Closest airport: O’Hare International Airport (ORD).
Transportation:
- CTA Blue Line train connects ORD to downtown Chicago (~40-45 minutes).
- Taxis, rideshare (Uber/Lyft) and shuttle services are available at each terminal’s lower level outside baggage claim.

Medical Services & Check-In Area

Medical services: ORD has an urgent care clinic in Terminal 2 (post-security) for minor medical needs.
Check-in area: For Turkish Airlines flights, check-in is at the designated Turkish Airlines counters in Terminal B (or Terminal 5) at ORD.

Parking Areas & Smoking Area

Parking: Long-term and short-term parking garages available at ORD; signage is clear.
Smoking: No smoking inside terminals. Designated outdoor smoking areas only.

All things considered, the Turkish Airlines Chicago Office guarantees passenger pleasure and convenience by providing trustworthy travel options and individualized customer service, making every trip enjoyable and stress-free.

Turkish Airlines Chicago Office – Airline Addresses, Emails, and Travel Info