Serving passengers flying with Sun Country Airlines, the Boston Office is situated at Boston Logan International Airport in East Boston, Massachusetts. For travelers leaving from or arriving at BOS, it provides services like reserving airplane tickets, cancellations, rescheduling, and general travel support. The office offers customer service for questions about baggage, flight details, and assistance with check-in. For assistance with travel inquiries and problems pertaining to Sun Country flights, staff members are reachable by phone and airport contact.
| Information Category | Details |
|---|---|
| Office / Airline Name | Sun Country Airlines – Boston Office |
| Airport Name | Boston Logan International Airport (BOS) |
| Airport Code | BOS |
| Address | Terminal E, Boston Logan International Airport, East Boston, MA 02128, United States |
| Office Contact Number | +1 651‑905‑2737 |
| Airport Phone | +1 800‑235‑6426 |
| tasupport@suncountry.com | |
| Official Website | www.suncountry.com |
| Working Hours | Usually 24 hrs daily at the airport counters. |
| Terminal | Terminal E at BOS. |
| Check‑In Area | Sun Country check‑in desks are at Terminal E ticketing/check‑in zone. Also online check‑in available ~24‑1 hr before departure on official site. |
| Baggage Allowance | 1 free personal item (fits under seat, e.g., purse/backpack). Carry‑on bag requires a fee and must meet size limits if purchased. Checked bags cost extra; sizes usually ≤62″ and weight limits (e.g., ≤50 lbs) with fees charged per bag. |
| Special Meals / In‑Flight Food | Sun Country offers onboard beverages and snacks. specific pre‑ordered special meals (e.g., dietary) may be available through special services requests or airline support. |
| Medical Services | Boston Logan provides medical aid / first aid stations and wheelchair assistance upon request. Counters can assist passengers needing medical help before security. |
| Security Services | TSA Security Checkpoints at each terminal. passengers must clear security before reaching gates. Assistance available for disabled travelers. |
| Parking Areas | Parking garages and economy lots for all terminals including Terminal E. short‑term and long‑term options exist. |
| Smoking Areas | Smoking and vaping are prohibited inside terminals. Designated outdoor areas are usually available per airport signage. |
| Other Services at Terminal E | Restaurants, shops, lounges, baggage storage, currency services, transport services, ATMs, and more. Shared amenities at BOS Terminal E. |
Supporting travelers at Logan International Airport is a major responsibility of Sun Country Airlines’ Boston headquarters. For Sun Country travelers, this airport presence adds convenience, whether you need assistance with reservations, itinerary modifications, or flight information. It enhances the primary airline services and makes traveling to and from Boston easier for passengers.