SriLankan Airlines Dubai Office in UAE
The SriLankan Airlines Dubai Office in the UAE provides friendly support for ticket bookings, flight changes, baggage queries, and travel assistance. Passengers can reach the office for reliable customer service, updated flight information, and special service requests. It helps travelers enjoy smooth planning for journeys with SriLankan Airlines.
| Category | Information |
|---|---|
| Office Address | SriLankan Airlines Ltd, c/o Sharaf Travels LLC, Sharaf Travel Building, Khalid Bin Al Waleed Road, P.O. Box 21593, Bur Dubai, Dubai, UAE |
| Contact Number (City Office) | +971 4 396 1222 |
| Fax (City Office) | +971 4 325 2221 |
| Office Email | dxbtktg@srilankan.com |
| Official Website | SriLankan Airlines |
| Working Hours (City Office) | Monday – Saturday: ~09:00 to 18:00 (some sources say 9am–6pm) ( |
| Nearby Airport | Dubai International Airport (DXB) |
| Check-in Area / Terminal | Terminal 3 |
| Baggage Allowance | Checked baggage: Economy – up to 30 kg, Business – up to 40 kg per standard fare (on most routes). Cabin (hand) baggage: Max 7 kg; in Economy 1 piece, in Business up to 2 pieces. Oversize (if dimensions exceed 158 cm combined): USD 50 per bag (depending on aircraft) |
| Medical Services | N/A |
| Parking Areas | N/A |
| Smoking Area | Outside the terminal. |
| Pet Friendly | SriLankan Airlines accepts pets as checked baggage through its Dubai office, but they are not allowed in the cabin |
| Payment Methods (Office) | Likely cash, credit card, or via their booking/reservation systems. |
| flight status/ Online Check-in | www.srilankan.com/en_uk/plan-and-book/flight-status www.srilankan.com/online-checkin |
| Flight Booking & Ticketing Services | The Dubai office handles: flight ticket booking, cancellation, rescheduling, refunds, seat selection, unaccompanied minors, baggage assistance, etc. |
For passengers in need of assistance or services, the SriLankan Airlines Dubai Office is a useful resource. The office guarantees travelers receive timely information and a comfortable experience when getting ready for flights with SriLankan Airlines thanks to its skilled team and straightforward travel guidance.