Southwest Airlines is one of America’s most loved low-cost carriers, connecting millions of passengers to destinations across the U.S. and beyond. The Houston office plays a vital role in assisting travelers with bookings, flight management, and other travel inquiries, ensuring a smooth experience for flyers in Texas.
Office Contact and Location Details
- Airline Name: Southwest Airlines
- Office Name: Southwest Airlines Houston Office
- Address: William P. Hobby Airport (HOU), 7800 Airport Blvd, Houston, TX 77061, United States
- Contact Number: +1 800-435-9792
- Email Address: customerservice@southwest.com
- Working Hours: Monday to Friday – 8:00 AM to 6:00 PM; Saturday – 9:00 AM to 2:00 PM; Sunday – Closed
- Airport Served: William P. Hobby Airport (HOU)
- Headquarters Address: 2702 Love Field Drive, Dallas, TX 75235, United States
- Official Website: www.southwest.com
Nearby Landmarks and Accessibility
- The office is conveniently located within William P. Hobby Airport, easily accessible via I-45 S.
- Major landmarks near the office include Hampton Inn Houston Hobby Airport, McDonald’s Airport Blvd, and Almeda Mall.
- Parking facilities are available at Garage Parking A and B, located right across the terminal.
- Public transport such as METRO Bus Route 73 and ride-share services offer direct connectivity to the airport.
Why Visit the Houston Office?
- Personalized Assistance from trained representatives
- Fast issue resolution for ticketing and travel concerns
- Multilingual staff available (English & Spanish)
- Dedicated counters for group and business travel
- Secure payment options including card and cash transactions
Major Services Available at the Houston Office
- Flight Reservations and Changes
Assistance with new flight bookings, date modifications, and reissued tickets for both domestic and international routes.
- Baggage Handling Assistance
Help with missing, delayed, or damaged baggage, as well as prepaid extra baggage services.
- Refunds and Cancellations
Guidance on refund eligibility, ticket cancellations, and travel credit processing.
- Check-in and Boarding Assistance
On-site Assistance for check-in, boarding passes, and group travel coordination.
- Special Travel Requests
Facilities for wheelchair users, unaccompanied minors, and medical travel arrangements.
- Rapid Rewards Program Help
Membership enrollment, point redemption, and account-related assistance for Southwest’s frequent flyer program.
Social and Online Assistance
Southwest Airlines’ Houston Office is the go-to destination for travelers seeking reliable assistance and personalized service. From ticket booking to flight Assistance, the Houston team ensures that every journey begins with comfort and confidence.