Singapore Airlines Xiamen Office in China
At Xiamen Gaoqi International Airport in Xiamen, Fujian Province, China, Singapore Airlines does not seem to have a dedicated ticketing or customer service office. Instead, travelers are usually advised to call the airline’s main hotline in Singapore (+6562238888) for reservations, questions, and assistance. Due to Singapore Airlines’ route presence in the area, local flight services are offered between Singapore and Xiamen.
Singapore Airlines Xiamen Office & Airline Info
| Item | Details |
|---|---|
| Airline Name | Singapore Airlines |
| Official Website | https://www.singaporeair.com |
| Office in Xiamen | Singapore Airlines does not have a full reservations/ticketing office at Xiamen Gaoqi International Airport but has support via phone and baggage lost & found service. |
| Reservations & KrisFlyer Contact | +86‑10‑59407278. Mon–Fri 08:00–18:00. |
| Lost & Found Office | +86‑592‑5706036 (Arrival Hall, T3) Daily 05:30–24:00 — delayed/damaged baggage enquiries only. |
| Airport Office Counter | Use airline check‑in counters at the airport during flight operation hours. |
| Email Support | Use contact form or KrisFlyer/reservations forms on the official site. |
| Terminal for SQ Flights | Check‑in & departures handled at Singapore Airlines counters in Xiamen Gaoqi Int’l Airport Terminal 3. |
| Baggage Allowance | www.singaporeair.com/en_UK/be/travel-info/baggage/baggage-allowance |
| Working Hours | Mon–Fri 08:00–18:00. Lost & Found daily early to midnight. |
| Payment Methods | Airport check‑in accepts major credit/debit cards. online bookings support digital payments. |
| Travel Insurance | Available via airline/third parties. contact reservations or your agent. |
| Travel Documents | Passport, visa (if required), boarding pass. Follow airline/China entry requirements. |
| Do’s & Don’ts | Arrive 3+ hours before international flights, carry valid travel documents, follow security/immigration rules. |
| Pet & Animal Services | Must be arranged with airline (special baggage) at booking or check‑in. contact Singapore Airlines customer service. |
Xiamen Gaoqi International Airport (XMN) Info & Services
| Item | Details |
|---|---|
| Airport Name | Xiamen Gaoqi International Airport |
| Airport Code | IATA: XMN, ICAO: ZSAM |
| Airport Address | Xiangyun 1st Rd, Huli District, Xiamen, Fujian, China |
| Airport Contact | +86 592 96363 |
| Terminals | Terminal 3 (main international) & Terminal 4 — check flight info. |
| Immigration | Present passport & forms at arrival / departure clearance booths. |
| Customs | Follow green/red channel for nothing to declare/with declaration. |
| Trolleys | Available in terminals. |
| Telephones | Public pay phones and info counters available inside terminals. |
| Wi‑Fi Services | Free and premium Wi‑Fi available in airport public areas. |
| Public Transport Access | City bus lines 27, 37, 91, 81 connect downtown. Taxi and ride‑hailing available outside arrivals. |
| Airport Shuttle Bus | Services between airport & downtown (~30–40 min). |
| Taxi / Ride Share | Taxi stands outside arrival halls. Ride‑hail services available. |
| Airport Facilities | Currency exchange, ATMs, lounges, restaurants, duty‑free shops, clinics, nursery rooms. |
| Travel Insurance Counters | Available via airline/third parties. |
| How to Reach Airport | By bus, airport shuttle, taxi, ride‑hail. Xiamen Metro planned/nearby lines. |
| Airport Website | www.xiamenairport.com.cn |
Although Xiamen is served by Singapore Airlines via its aircraft network, the Xiamen airport does not appear to have a well-established local Singapore Airlines office. For help with reservations, ticketing, and other service requirements pertaining to flights involving Xiamen, travelers need rely on Singapore-based phone numbers or online customer support.