The Singapore Airlines Toronto Office serves as a key Canadian contact point for travellers booking flights, managing reservations, and arranging specialised travel services with Singapore Airlines. Located in the Greater Toronto Area, this office supports both leisure and business passengers flying to and from Canada. Whether you need assistance with check‑in, baggage queries or group travel, this location offers local access to Singapore Airlines expertise.
| Field | Information |
|---|---|
| Airline Name | Singapore Airlines |
| Office Name | Singapore Airlines Toronto Office |
| Location | Toronto / Mississauga, Ontario, Canada |
| Full Address | 6301 Silver Dart Dr, Mississauga, ON L5P 1B2, Canada |
| Contact Number | +1 416‑945‑0299 |
| Email Address | public_affairs@singaporeair.com.sg |
| Office Hours | 24 hours daily |
| Customer Helpline | +1 416‑945‑0299 (same as contact number) |
| Airport Served | Toronto Pearson International Airport (YYZ) |
| IATA Code (Rome Airport) | FCO |
| City Code | YYZ |
| Nearest Landmark | Terminal 1, Toronto Pearson International Airport |
| Modes of Transport | Taxi, airport shuttle, local bus, private car |
| Languages Spoken | English (contact office for other language assistance) |
| Manager / Representative | Contact office for details |
| Main Services Offered | Flight bookings, reservation changes, baggage enquiries, corporate & group travel enquiries |
| COVID‑19 or Health Advisory | Follow latest Canadian and Singapore travel health guidelines; mask/vaccination rules may apply (contact office for current advisory) |
| Accessibility Features | Wheelchair access and reduced‑mobility assistance available (advance notice recommended) |
| Travel Packages & Promotions | Contact office for seasonal offers and holiday travel promotions |
| Cargo Service Enquiries | Contact office for freight and shipment details |
| Lost or Delayed Baggage Help | Assistance available via office and airport lost‑&‑found team |
| Pet Travel Assistance | Available – contact office for documentation and crate requirements |
| Refund & Rebooking Assistance | Office handles refund enquiries and rebooking options |
| Group Travel Management | Services available for large groups, school tours, corporate teams |
| Corporate Travel Solutions | Business accounts, tailored corporate travel arrangements available |
| Payment Options | Major credit/debit cards and online payments (confirm with office) |
| Special Assistance Requests | Support for infants/unaccompanied minors, elderly travellers, medical needs |
| Travel Insurance | Advisories provided; ask office for recommended insurance options |
| Frequent Flyer Program | KrisFlyer – enrolment and account enquiries available |
| Nearby Attractions | CN Tower, Ripley’s Aquarium, Harbourfront Centre |
| Nearest Hotels | Contact office for recommended partner hotels near airport/downtown |
| Emergency Contact During Travel | Use the main helpline number above for urgent in‑flight or travel issues |
| Visa & Travel Documentation Info | Guidance available for Canadian entry/exit requirements, transit rules |
| Check‑in Options | Online check‑in via Singapore Airlines website/app, airport counter, kiosk check‑in |
| Flight Information Updates | Real‑time flight status via website/app; office can verify schedule changes |
| Career & Recruitment Queries | Enquiries about roles, internships, or local recruitment can be directed to office/careers page |
| Official Website | https://www.singaporeair.com/ |
| Social Media Handles | @SingaporeAir (Twitter/X), /SingaporeAirlines (Facebook), @singaporeair (Instagram) |
| Travel Documentation Checkpoints | Pre‑flight document review and verification offered upon request |
| Flight Disruption Plans | Information on cancellations, diversions & alternative routing available at office |
| Onboard Service Inquiries | Meal preferences, seat upgrades and special onboard services can be requested via office |
| Airport Navigation Assistance | Guidance for fastest route from check‑in to boarding gate at Toronto Pearson |
| Currency Exchange & Banking Services | Local banking/currency conversion information available through travel desk or office |
| Local Tourism Counselling | Advice on sightseeing, local tours and connecting transport via office |
| Mobile Boarding Pass Troubleshooting | Help available for mobile check‑in issues and digital boarding pass problems |
| VIP & Premium Passenger Coordination | Dedicated support for premium class travellers and lounge access |
| Cultural & Language Assistance | Assistance for travellers needing language help or special cultural requirements |
| Emergency Evacuation Protocol Info | Briefings available on airport safety, evacuation points and emergency procedures |
The Singapore Airlines Toronto Office offers a full spectrum of travel services for individual, group and corporate clients flying to or from the Greater Toronto Area. Whether you need booking modifications, special assistance, pet travel or baggage help, this office is your local contact. Tip: Call ahead if you need special assistance or arrive close to your flight time to ensure prompt service.