Singapore Airlines New York Office: Address, Contact & Services in USA
The Singapore Airlines office in New York serves as the administrative and sales hub for the USA region, providing essential booking and customer assistance. While the primary passenger services are conducted at John F. Kennedy International Airport (JFK), this local presence ensures consistent corporate and sales functionality in the US market.
| Detail | Information |
| Office Name | Singapore Airlines USA Sales & Administration Office |
| Airline | Singapore Airlines (SQ) |
| Location (City, Country) | New York City, USA |
| Full Address | 88 Pine St, New York, NY 10005, United States (Reported administrative address, direct customer services may be limited) |
| Contact Number (US Reservations & KrisFlyer) | +1 (833) 727-0118 (Recommended official hotline) |
| Email ID (Public Affairs) | public_affairs@singaporeair.com.sg |
| Website | https://www.singaporeair.com/ |
| Office Hours | Administrative: Varies (primarily Weekdays); Customer Service Hotline is generally 24/7 for urgent flight issues. |
| Working Days | Monday to Friday (Administrative); 7 days a week (Hotline) |
| Airport Counter / Airport Office Availability | Available at John F. Kennedy International Airport (JFK), Terminal 1, prior to flight departure. |
| Nearby Landmarks | Financial District, Stone Street Historic District, Wall Street area. |
| How to Reach / Transport Options | MTA Subway (Wall Street/Fulton Street stations), city buses, or taxi/rideshare. |
| Nearest Hotels & Restaurants | Numerous business-class hotels and diverse dining options in Lower Manhattan. |
| Parking Options | Limited street parking; various paid garages available nearby. |
| Public Transport Connectivity | Excellent due to the location in the Financial District. |
| Payment Methods Accepted | Online: Major Credit/Debit Cards. At Airport: Cards/Cash (check for current acceptance). |
| Lost & Found Counter | Handled by ground staff at JFK Airport upon arrival/departure. |
| Baggage Inquiry Desk | Handled by ground staff at JFK Airport or via the main customer service hotline. |
| Special Assistance (Wheelchair / Medical / Elderly) | Requests must be submitted via the hotline at least 48 hours before departure. |
| Ticketing & Reservation Services | Available via the official website, mobile app, and the US Reservations hotline. |
| Refunds / Cancellations assistance | Handled via the official website’s ‘Get Help’ section or the US Reservations hotline. |
| Cargo & Freight Handling | Managed by Singapore Airlines Cargo, a dedicated subsidiary. |
| Group & Charter Bookings | Managed through a dedicated Group Desk (contact details via Agent 360). |
| Popular Destinations from the City | Singapore (SIN), Frankfurt (FRA), Kuala Lumpur (KUL), Bangkok (BKK), Manila (MNL). |
| Frequent Flyer Program | KrisFlyer and PPS Club. |
| Travel Document Guidance | Guidance is available on the official website and through the customer service hotline. |
| Corporate & Business Travel | Services managed through dedicated corporate sales channels. |
| Language Assistance | Primary assistance in English; other language assistance may be available globally. |
| Emergency Contact | Use the main US Reservations hotline (+1 833 727 0118) for urgent flight matters. |
| Customer Lounge Availability | SilverKris Lounge is available at JFK Airport for eligible passengers. |
| Wi-Fi & Internet Access | Not applicable at the administrative office; unlimited complimentary Wi-Fi on board for KrisFlyer members. |
| Headquarters / Head Office (Global or Regional) | Airline House, 25 Airline Road, Singapore, 819829. |
| Social Media Handle | Facebook (@singaporeair), Instagram (@singaporeair), X/Twitter (@SingaporeAir), YouTube. |
| Travel Tips / Notes / Additional Info | Use the official +1 (833) 727-0118 number for US reservations; Online check-in is available 24 hours before US flights depart. |
Singapore Airlines maintains a strategic and vital presence in New York to manage its comprehensive US network. While the administrative office provides behind-the-scenes Assistance, passengers should save the +1 (833) 727-0118 hotline as their primary resource for all time-sensitive needs, including new bookings, flight changes, and special assistance requests.