Scandinavian Airlines Washington DC Office in USA
For travelers using Washington Dulles International Airport (IAD) to fly with SAS, the airline’s service center is represented by the Scandinavian Airlines Washington DC Office. Booking flight tickets, cancellations, rescheduling, online and in-person check-in, baggage information, visa advice, and travel inquiries for SAS flights to Europe and beyond are all handled by this office. Additionally, it offers U.S. travelers round-the-clock assistance with airport transfers, lounge access, special assistance, missing luggage, and general customer care needs.
| Category | Information |
|---|---|
| Airline Name | Scandinavian Airlines (SAS) |
| Office Address | Washington Dulles International Airport (IAD), 1 Saarinen Cir, Dulles, VA 20166, United States |
| Office Phone | +46 8 797 4000 |
| Customer Service (US) | +1 800‑221‑2350 (US support number) |
| Alternate Support Number | +1‑833‑678‑2125 (toll‑free general) |
| Office Email | support@sas.com Refunds‑us@sasair.com |
| Official Website | https://www.flysas.com |
| Airport Code | IAD |
| Terminal / Check‑In Area | SAS counter in Concourse B, IAD (Terminal via AeroTrain/Mobile Lounge) – check‑in desks open ~3‑4 hrs before international departure. |
| Nearby Airport | Ronald Reagan Washington National Airport (DCA), about 30‑40 min drive. |
| Luggage Inquiry | Handled at SAS check‑in desk or via SAS Customer Service. Airport Lost & Found: +1 (703) 572‑8479. |
| Medical Services | First Aid / Medical assistance available at IAD (airport‑wide). contact airport info desk +1 (703) 572‑2700 airport services. |
| Parking Areas | IAD short‑term, long‑term garages & Economy lots (airport services). contact IAD info or visit flydulles.com for maps. |
| Smoking Area | Designated outdoor smoking areas at IAD (airport‑wide) – check signage in terminal. |
| Security Services | TSA security checkpoints for all terminals. Arrive early before departure. |
| Airport Assistance / Meet & Greet | SAS can arrange special assistance (wheelchair etc.) if requested 48+ hrs in advance. Airport Meet & Greet may be available via IAD services. |
| Wheelchair Services | SAS offers wheelchair and mobility assistance free of charge. Request when booking or by contacting SAS/airport ahead of travel. |
| Lost and Found | Airline items possibly handled via SAS or IAD Lost & Found (call airport). |
| Customer Service Desks | SAS counter at IAD Concourse B; airport info desks throughout. |
| Information Kiosks | Airport information kiosks available at IAD. |
| Retail Services | Shops including duty‑free, specialty retail in IAD terminals. |
| Food & Beverage | Cafes, restaurants, bars (e.g., near gates and Concourse B). |
| Ground Transportation | Taxis, ride‑share, airport shuttle, rental cars, Silver Line metro extension (IAD). |
Notes & Tips
- Check‑In Timing: For international SAS flights, arrive ~3 hours prior to departure.
- Online Check‑In: Available ~22 hours before departure via SAS website/mobile app.
- Baggage rules vary based on fare (Go Light, Plus, etc.) — consult SAS baggage page before you travel.
At Dulles Airport, the Scandinavian Airlines Washington DC Office serves as a vital service center for passengers with bookings, travel modifications, baggage, and other flight-related issues. By providing prompt help and necessary services throughout the trip, it guarantees travelers flying SAS between the United States and Scandinavia a seamless travel experience.