The address of the Royal Jordanian Moscow Office in Russia is Komsomol’skiy Prospekt, 14/1°c 3, Moscow, 119021. It helps travelers plan and manage trips with Royal Jordanian by providing round-the-clock assistance with flight bookings, ticket modifications, reservations, and travel inquiries. Inquiries about baggage, boarding details, and flight status updates are among the customer support issues that the office helps travelers with. In the Moscow region, it also acts as a local point of contact for the airline’s services.
1. Office Name
• Royal Jordanian Airlines Moscow Office .
2. Address
• Komsomol’skiy Prospekt, 14/1 Building 3, Moscow, Russia, 119021
3. Contact Number
• +7 495 933-71-61
4. Email ID
• customer.services@rj.com
5. Official Website
• https://www.rj.com
6. Working Hours
• Open 24 hours every day
7. Airport Name & Code: Moscow Sheremetyevo International Airport
• IATA: SVO
8. Terminal Info
• Sheremetyevo has several main passenger terminals (B, C, D, E, F). Most large international carriers operate in Terminals D/E/F.
9. Airport Address: Khimki, Moscow Oblast, Russia
10. Cabin Baggage
• Cabin allowance depends on aircraft type — typically 1 carry‑on + possibly a personal item. Specific size/weight rules are on RJ’s official page.
11. Checked Baggage
• RJ’s baggage allowance (checked luggage) varies by route, fare class & frequent‑flyer status — info on their official site includes standard free check‑in baggage plus overweight/excess rules.
12. Excess and Special Items
• Overweight/oversize and extra baggage options are available for purchase on RJ’s official baggage pages.
13. Check‑in Options
• Online check‑in available up to hours before departure via official RJ site.
14. Airport Check‑in Area
• For flights from SVO, go to the international check‑in desks in the appropriate terminal (usually D/E for international airlines) — signage and staff will direct you.
15. Security Services at Airport
• Standard international security screening at SVO. Keep travel documents ready. Separate priority lanes may be available for business/elite passengers.
16. Medical Services
• Medical clinic and emergency support located within SVO.
17. Special Assistance
• Wheelchair help and special needs services available on request at the airport.
18. Airport Parking Areas
• Nearby parking with good ratings.
• On‑site parking options.
• Alternatives nearby.
19. Smoking Rules at Airport
• Smoking is strictly forbidden inside terminals and near entrances; designated outdoor areas outside terminal entrances may be allocated.
20. Special Meals
• RJ offers special meal options (e.g., vegetarian, halal, child meals) — available if requested at booking or at least 24–48 hrs before departure via official contact or management tools.
Travelers visiting Russia can receive round-the-clock assistance from the Royal Jordanian Moscow Office, which offers ticketing support, customer service, and travel advice. This office, which is conveniently placed in Moscow, guarantees more seamless travel preparations for Royal Jordanian flights and improves accessibility for travelers who require direct assistance from the airline.