Bookings for flights, ticket modifications, refunds, and questions regarding baggage, special meals, and travel regulations can all be handled expertly by the Qatar Airways New York Office. The office is conveniently placed in Manhattan and provides both business and leisure tourists with customer-friendly services.
| Item | Details |
|---|---|
| Address | Office (city/corporate): 350 5th Ave #7630, New York, NY 10118, USA. |
| Contact number | +1 877-777-2827 (US contact) Another number: +1 718-244-7100 for JFK office. |
| Email ID | For NYC office: usagroups@us.qatarairways.com Other general email: infodesk@qatarairways.com |
| Official website | www.qatarairways.com |
| Baggage allowance | For all routes: Checked & carry-on vary by route/fare/class. For flights to/from the Americas: Economy: 1 piece up to 23 kg (50lb). Business: 2 pieces up to 32 kg (70lb) each. Carry-on: Economy 1 piece up to 7 kg; Business/First up to 15 kg (2 pieces) depending on route. |
| Nearby airport | JFK (John F. Kennedy International Airport), Queens, NY 11430 |
| Check-in area | At JFK, the airline uses Terminal 8 for departures/arrivals. Online check-in: available 24 hours prior for US departures. |
| Medical services | The NYC/KFX office mentions passengers with special medical needs can contact the office. |
| Parking areas | At JFK Terminal 8, there is a “Red” Lot for parking. |
| Smoking area | N/A |
| Special meals | you’ll need to request these via your booking / during check-in. |
| Security services / Fast-track | At JFK you can use online check-in and self-service kiosks to speed check-in. VIP/meet-&-greet/fast-track services at JFK are available via third-party providers. |
| Dedicated porters | The airline’s VIP/premium services page mentions porterage services as part of “VIP Services” for premium passengers. |
| VIP / Private terminal | While Qatar is operating from Terminal 8 at JFK currently, a press release states that the airline will relocate to the new “Terminal One” at JFK in 2026 where they will open their first-US lounge and dedicated premium facilities including VIP check-in. |
| Visa & passport assistance | The NYC office says it can provide “Travel needs / documents” information including visa-related information. However, full visa/passport assistance is likely limited; you should check with Qatar Airways or the airport/immigration authorities for full details. |
The New York office of Qatar Airways guarantees that travelers receive excellent assistance and direction for a smooth journey. The airline’s dedication to elegance, comfort, and top-notch service is reflected in the office’s effective staff, first-rate customer service, and handy location.
Typically open Monday to Friday, 9:00 AM – 5:00 PM (local time).
Yes, you can book, modify, or cancel tickets at the office or via the Qatar Airways website.
Arrive at least 3 hours before departure for international flights.
Visit the Qatar Airways website or use the Qatar Airways mobile app for live updates.
Yes, the office can handle group reservations, corporate bookings, and travel management inquiries.