Qatar Airways New York Office – Location & Flight Details

Bookings for flights, ticket modifications, refunds, and questions regarding baggage, special meals, and travel regulations can all be handled expertly by the Qatar Airways New York Office. The office is conveniently placed in Manhattan and provides both business and leisure tourists with customer-friendly services.

ItemDetails
AddressOffice (city/corporate): 350 5th Ave #7630, New York, NY 10118, USA.
Contact number+1 877-777-2827 (US contact)
Another number: +1 718-244-7100 for JFK office.
Email IDFor NYC office: usagroups@us.qatarairways.com
Other general email: infodesk@qatarairways.com
Official websitewww.qatarairways.com
Baggage allowanceFor all routes: Checked & carry-on vary by route/fare/class.
For flights to/from the Americas: Economy: 1 piece up to 23 kg (50lb).
Business: 2 pieces up to 32 kg (70lb) each. Carry-on: Economy 1 piece up to 7 kg; Business/First up to 15 kg (2 pieces) depending on route.
Nearby airportJFK (John F. Kennedy International Airport), Queens, NY 11430
Check-in areaAt JFK, the airline uses Terminal 8 for departures/arrivals.
Online check-in: available 24 hours prior for US departures.
Medical servicesThe NYC/KFX office mentions passengers with special medical needs can contact the office.
Parking areasAt JFK Terminal 8, there is a “Red” Lot for parking.
Smoking areaN/A
Special mealsyou’ll need to request these via your booking / during check-in.
Security services / Fast-trackAt JFK you can use online check-in and self-service kiosks to speed check-in.
VIP/meet-&-greet/fast-track services at JFK are available via third-party providers.
Dedicated portersThe airline’s VIP/premium services page mentions porterage services as part of “VIP Services” for premium passengers.
VIP / Private terminalWhile Qatar is operating from Terminal 8 at JFK currently, a press release states that the airline will relocate to the new “Terminal One” at JFK in 2026 where they will open their first-US lounge and dedicated premium facilities including VIP check-in.
Visa & passport assistanceThe NYC office says it can provide “Travel needs / documents” information including visa-related information.
However, full visa/passport assistance is likely limited; you should check with Qatar Airways or the airport/immigration authorities for full details.

The New York office of Qatar Airways guarantees that travelers receive excellent assistance and direction for a smooth journey. The airline’s dedication to elegance, comfort, and top-notch service is reflected in the office’s effective staff, first-rate customer service, and handy location.

Frequently Asked Questions:

What are the office working hours?

Typically open Monday to Friday, 9:00 AM – 5:00 PM (local time).

Can I book or change my ticket at the New York Office?

Yes, you can book, modify, or cancel tickets at the office or via the Qatar Airways website.

How early should I arrive at JFK Airport before my Qatar Airways flight?

Arrive at least 3 hours before departure for international flights.

How can I check my Qatar Airways flight status from New York?

Visit the Qatar Airways website or use the Qatar Airways mobile app for live updates.

Does the office assist with group bookings or corporate travel?

Yes, the office can handle group reservations, corporate bookings, and travel management inquiries.

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