Qantas Airways Abu Dhabi Office in United Arab Emirates
For travelers flying with Australia’s national airline, the Qantas Airways Abu Dhabi Office in the United Arab Emirates is a crucial point of contact. Travelers can easily receive booking assistance, ticket adjustments, luggage inquiries, and general customer care through this office. It guarantees seamless coordination for flights, codeshare services, and travel-related requirements and is positioned to serve both business and leisure passengers. The office assists customers in having a smooth and dependable travel experience with Qantas Airways by emphasizing efficiency and service excellence.
Qantas Airways – Abu Dhabi / AUH Airport Information
| Category | Details |
|---|---|
| Office Address | Omeir Travel Agency LLC, Airlines Tower, Khalifa Street, P.O. Box 267, Abu Dhabi, UAE. |
| Contact Number (Office) | +971 2 611 8640 |
| info@qantasgrouptravel.com. | |
| Official Website | Qantas |
| Airport (Nearby) | Abu Dhabi International Airport (AUH). |
| Terminal | Abu Dhabi Airport has Terminal 1 and Terminal 3 for passenger flights. |
| Check-in Area | Self check-in kiosks are located in Terminal 1 and Terminal 3. For some remote check-in, there’s a City Terminal Check-In in downtown Abu Dhabi & a check-in kiosk at ADNEC. |
| Baggage Allowance | For Qantas (or codeshare) flights: cabin baggage up to 1 piece, max 7 kg; checked baggage up to 30 kg, max dimensions 158 cm (sum of width + height + depth). |
| Airport Assistance / Meet & Greet | Special Assistance (wheelchair, mobility): Zayed International Airport provides special assistance via Etihad Airport Services. Assistance desks are located adjacent to Guest Services in pre-check-in (entrance doors 3 & 6). Internal airport buggies (taxi-buggies) run 24/7 for mobility assistance. Priority lanes for security / passport control for special assistance. If aircraft is at a remote gate: ambulance-lift (Ambulift) is provided. |
| Wheelchair Services | Airport wheelchairs are available; travellers may use their own until boarding. Aisle chairs provided for boarding if needed. Accessible toilets throughout the airport. |
| Lost & Found / Luggage Inquiry | For AUH: Lost & Found contact is via the Abu Dhabi Airports Lost & Found service. Phone numbers: +971 2 409 4735, +971 2 505 2233, +971 2 505 3015. Procedure: found items can be handed in landside or airside; there is a management charge after 4 hours. |
| Security Services | Standard security screening at AUH; special assistance guests get priority. |
| Parking Areas | (General Airport) Abu Dhabi Airport has parking, including disabled parking. |
| Smoking Areas | In Terminal 2 of AUH, there is a “Smoking Area” marked on the terminal map. |
| Medical Services | 24/7 Burjeel Airport Clinic for on-site care and National Ambulance for emergency response. |
| Retail Services (Shops) | AUH has a variety of retail stores, duty free, etc. |
| Food & Beverage | There are restaurants and cafes in the terminals. Terminal 2 (on map) has cafés. |
| Information Kiosks | Way-finding kiosks available in Terminals 1 & 3. |
| Smoking Area | Smoking area indicated in Terminal 2 map. |
| Ground Transportation | Taxis are available at pick-up/drop-off areas. Accessible taxis on request for passengers with reduced mobility. Internal airport taxi-buggies for special assistance. |
The Qantas Airways Abu Dhabi Office is crucial to improving passenger comfort and offering trustworthy support for all travel requirements. The office guarantees that tourists receive timely and expert assistance, from managing reservations to providing advice on travel regulations. Its presence in the UAE enhances Qantas’ regional operations and provides travelers with a handy point of contact, resulting in a more seamless, well-organized, and supported trip from beginning to end.