Oman Air Zanzibar Office in Tanzania
The Oman Air Zanzibar Office plays an important role for passengers traveling from Zanzibar to Muscat and other global destinations. The office helps with bookings, itinerary management, baggage details, cargo coordination, and travel-related enquiries, making it a reliable point of contact for both leisure and business travelers.
Oman Air Zanzibar Office – Full Details
| Section | Detail |
|---|---|
| Airline Name | Oman Air |
| Office Location (City Office) | First Floor, Muzammil Centre, Office No. 17, Zanzibar, Tanzania |
| City Office Phone | +255 24 223 8392 / +255 24 223 8360 |
| Mobile Contact | +255 786 082553 |
| City Office Email | ZNZ-CTO@omanair.com |
| Cargo Email | cargosdu.mct@omanair.com |
| City Office Working Hours | Monday–Friday: 08:30–16:30, Saturday: 08:30–12:30, Sunday Closed |
| Airport Office Address | Oman Air Desk, Abeid Amani Karume International Airport, Zanzibar, Tanzania |
| Airport Working Hours | Tue/Thu: 23:00–08:00, Wed: 11:00–19:00, Fri/Sat: Split Shifts |
| Airport Contact Number | +255 24 223 1336 |
| Official Website | https://www.omanair.com/ |
| Nearest Landmark | Muzammil Centre, Zanzibar Town |
| Public Transport Access | Reachable via local buses, taxis, and private vehicles |
| Parking Availability | Paid parking available close to Muzammil Centre |
| Languages Spoken | English, Swahili, Arabic |
| Best Time to Visit | Weekday mornings for quicker processing |
| Payment Methods | Credit cards, debit cards, and payments through authorized travel agents |
| Travel Document Check | Staff can verify basic visa and passport requirements |
| Business Class Enquiries | Dedicated handling available |
| Frequent Flyer Program | Assistance available for Sindbad membership and mileage redemption |
| Refund Guidelines | Fare rules and refund steps explained at the office |
| Baggage Information | Clarification on allowance, restrictions, and eligible add-ons |
| Cargo Service Availability | Freight booking and shipment coordination offered through the office |
| Group Booking Facility | Office manages arrangements for group or corporate travel |
| Nearby Facilities | Restaurants, ATMs, shopping outlets near Muzammil Centre |
Services Provided
• Flight booking and reservation
• Ticket cancellation and reissue
• Date change and itinerary modifications
• Baggage allowance and related enquiries
• Special assistance arrangements (wheelchair, medical needs)
• Visa and travel document guidance
• Cargo booking and freight coordination
• Sindbad frequent flyer program queries
• Meal requests, seat selections, and in-flight services information
• Corporate travel and group booking handling
• Refund processing and fare clarification
• Transit and connection-related information
• Check-in guidance at Zanzibar Airport
Additional Helpful Information
- Passengers with mobility needs can arrange wheelchair assistance in advance.
- Cargo customers can contact the freight desk to plan shipments and documentation.
- Carrying passport details is recommended when visiting the office for travel enquiries.
- The office helps travelers planning onward journeys through Muscat to Europe, Asia, and Middle East destinations.
- Visiting the office early during peak seasons minimizes waiting time.
FAQs
You can reach the office at +255 24 223 8392 / +255 24 223 8360.
The office is open Monday to Saturday, with half-day service on Saturdays and closed on Sundays.
Yes, cargo-related communication is available through cargosdu.mct@omanair.com.
Yes, the office assists with cancellations, date changes, and ticket reissues.
Yes, passengers can get their mileage queries, redemption, and membership updates handled here.
Yes, the team provides guidance on essential documentation required for your destination.
The Oman Air Office in Zanzibar offers a wide range of travel-related services for passengers. From booking and baggage information to cargo coordination and frequent flyer assistance, the office ensures a smooth experience for travelers departing from Zanzibar. For efficient service, visitors are recommended to check office hours and carry relevant travel documents.