Lufthansa Airlines’ local city office in Lagos, Nigeria, is situated at 2 Olumegbon Road, off Alfred Rewane Road in Ikoyi, Lagos. It is open Monday through Friday and helps clients with bookings, modifications, cancellations, baggage assistance, reward programs, and travel-related questions. In order to provide smoother travels, the office staff assists travelers with getting ready for international flights and offers trustworthy information for travel arrangements on Lufthansa’s global network.
| Category | Details |
|---|---|
| Airline Name | Lufthansa Airlines |
| City Office Address | 2 Olumegbon Rd, off Alfred Rewane Road, Ikoyi, Lagos, Nigeria |
| City Office Phone | +234 1 461 2222 |
| customer.relations@lufthansa.com | |
| Official Website | https://www.lufthansa.com |
| City Office Hours | Mon–Fri 08:30–16:30 |
| Airport Name | Murtala Muhammed International Airport |
| Airport Code (IATA) | LOS |
| Airport ICAO Code | DNMM |
| Airport Location | Ikeja, Lagos State, Nigeria |
| Baggage Allowance | Depends on fare & class. see your ticket or Lufthansa’s baggage page. Free checked allowance typically varies (1–3 bags, max 23–32 kg each). |
| Travel Insurance | Offered via Lufthansa at booking or third‑party purchase. |
| Travel Documents | Passport, visa (if required), ticket, boarding pass, and any destination entry docs. |
| Payment Methods | Cash/cards at city office, online card payments, bank transfers. |
| Service | Information |
|---|---|
| Terminals | Murtala Muhammed Intl Airport has multiple terminals. International flights usually use the international terminal. |
| Immigration / Customs Counters | Available in the international arrival/departure halls for entry and exit processing. |
| Airport Contact + Tel | Lagos Airport customer service and info desks available onsite. |
| Trolleys | Baggage trolleys usually available. Standard in major international airports like LOS. |
| Telephones | Public payphones or airport contact points typically available. Contact desks on both landside and airside. |
| Wi‑Fi Services | Free Wi‑Fi available in departure areas. |
| Pet & Animal Services | Must be arranged with airline & follow transit/entry rules. Lufthansa has pet travel policies on its official site. |
| Public Transport Access | Taxis, ride‑hailing, shuttle buses & buses connect LOS to Lagos city. Nearby Mafoluku Bus Terminal connects to Oshodi & Ikeja. |
| Do’s | Arrive early (3+ hrs), follow security directions, keep documents ready, agree taxi fare before boarding. |
| Don’ts | Don’t leave luggage unattended, avoid unlicensed taxis; don’t skip visa/entry checks. |
For Nigerian travelers, Lufthansa’s Lagos office provides all necessary travel assistance, including reservations, ticketing, and customer support. It is located in Ikoyi and acts as a direct point of contact for airline support and trip planning, assisting travelers in effectively navigating requirements and flight information for their travels.