For travelers going from the United States to South Korea, the Korean Air Los Angeles Office is a crucial hub. Conveniently situated close to Los Angeles International Airport (LAX), the office helps travelers with a range of services, including reservations for flights, changes to tickets, questions about luggage, assistance with check-in, and requests for special services.
General / Contact Information
- Address: 900 Wilshire Blvd #1100, Los Angeles, CA 90017, USA.
- Contact number (regional office): 1-800-438-5000.
- Email: customersvc@koreanair.com.
- Official website: www.koreanair.com
- Airport office (LAX) location: B aisle on the 3rd floor, Tom Bradley International Terminal (Terminal B) at 1 World Way, Los Angeles, CA 90045.
- Terminal for Korean Air at LAX: Tom Bradley International Terminal (Terminal B).
- Airport contact number (LAX main): +1 855-463-5252.
Baggage Allowance / Luggage Inquiry
- Checked baggage for flights to/from USA: For Economy class: 2 pieces, each up to 23 kg (50 lb) each.
- Carry-on allowance: For Economy: 1 standard carry-on + 1 personal item, total up to ~12 kg (25 lb) and maximum dimension sum ~115 cm (45 in).
- For premium cabins (First/Prestige): 2 carry-on items up to ~18 kg (40 lb) total.
- For sports equipment, wheelchairs etc: There is specific info (e.g., electric wheelchair rules) on the airline site.
- For luggage inquiries / missing baggage: Korean Air LAX office can handle missing luggage enquiries.
Check-in Area & Flight Status
- Check-in counter location: Third floor, B-aisle, Tom Bradley International Terminal.
- Online check-in: Available via Korean Air website.
- Flight status: www.koreanair.com/flight-status.
Nearby Airport
- Primary airport: Los Angeles International Airport (LAX)
- Address: 1 World Way, Los Angeles, CA 90045.
Pet Services, Medical Services, Wheelchair / Disability Assistance, Meet & Greet / Airport Assistance
- Pet/animal travel: Korean Air’s office mentions “Travel with Pets or Animals” as a service.
- Wheelchair / mobility assistance: Given it’s a major international carrier at a major airport, wheelchair and mobility assistance should be available.
- Meet & Greet / Airport Assistance: The office lists “Meet and Greet” under its services.
- Medical services: The airline LAX office or airport medical/first-aid desk at LAX for assistance.
Ground Transportation / Parking / Security / Smoking Areas / Retail / Customer Service Desks / Group Travel
- Parking / ground transportation: General airport parking and transportation options apply (shuttles, taxis, rideshare etc) via LAX official site.
- Security services: Standard airport security at LAX applies; Korean Air would operate through regular terminal security lanes.
- Smoking areas: Most major US airports (including LAX) prohibit smoking inside the terminals; designated outdoor smoking areas are usually available.
- Retail services: Located in Tom Bradley International Terminal (Terminal B) – many retail, duty-free shops.
- Customer service desks: The Korean Air counter/office at the terminal serves passenger inquiries.
- Group travel: For group travel bookings contact the Korean Air regional office number.
- Refueling: This is an airline/airport operational matter (for cargo/technical) rather than passenger service; the cargo-terminal branch details for Korean Air provide contact numbers for operations: 6101 W. Imperial Hwy, Los Angeles, CA 90045.
- Lost & Found: The office mentions “Missing Luggage” services.
- For lost and found items: (personal items left in terminal), you may need to check with LAX lost & found or the airline desk.
The Korean Air Los Angeles Office plays a vital role in offering comprehensive travel assistance to passengers flying with Korean Air.