For travelers traveling to Spain and beyond, Iberia Airlines’ New York Office in the USA is a crucial hub for customer support, ticketing, and travel assistance. It provides services including luggage inquiries, check-in assistance, special lunches, and visa/passport help and is conveniently located close to major airports.
| Item | Details |
|---|---|
| Office Address | 610 Fifth Avenue, Suite 1701, New York, NY 10020, USA. |
| Contact Number | +1 800‑772‑4642 Alternate: +1 718‑244‑4444 (airport/office) |
| Email ID | info@iberia.es |
| Official Website | www.iberia.com |
| Nearby Airport | John F. Kennedy International Airport (JFK), Queens, NY 11430. |
| Terminal | Terminal 8 at JFK. |
| Baggage Allowance | For checked baggage: typical maximum dimension 158 cm (62 inches) total (length+width+height) per bag, and max weight 23 kg (50 lbs) for many fares. For carry‑on: e.g., weight limit 10 kg in some cases. |
| Check‑in Area | For flights from JFK, check‑in counters are in the designated terminal (T8). You will check in at the counter or kiosk before security. General for JFK Terminal 7/8 area. |
| Medical Services | At JFK: There is a medical services clinic in Building 22A (reachable via shuttle) and 24‑hour airport police. |
| Smoking Area | Smoking is prohibited inside all public areas of the terminals at JFK. Designated smoking areas are outside the terminals only. |
| WiFi Services | Free, unlimited WiFi available throughout JFK. Connect to network “Free JFK WiFi” and select “Free Unlimited WiFi”. |
| Parking Areas | JFK has short‑term, long‑term and valet parking lots; for Terminal 8 you will use the corresponding parking zone. |
| Security Services | At JFK check‑in you pass through the standard Transportation Security Administration (TSA) security checkpoints after check‑in and before going to gates. Terminal‑specific security lanes are indicated. |
| Special Meals | For flights with Iberia you can request special meals (dietary needs) via Iberia’s website or at booking/ check‑in. |
| Luggage Inquiry | For missing or delayed baggage with Iberia: you must file a Property Irregularity Report (PIR) at the “Baggage Services” desk in the arrivals area of the belt. |
All things considered, the Iberia New York Office is a dependable and thorough resource that improves passenger convenience and streamlines travel.
The office is described as being available 24 hours a day, 7 days a week for phone support in the USA.
Online check‑in for flights from the U.S. is typically available via the website/app.
For pets/animals in cabin or cargo: contact the office in advance to make the arrangements, as seats/cargo zones may be limited.
Your passport must be valid and match the airline’s/destination’s requirements.