Iberia Airlines New York Office in USA: Comprehensive Airline Contact Guide

For travelers traveling to Spain and beyond, Iberia Airlines’ New York Office in the USA is a crucial hub for customer support, ticketing, and travel assistance. It provides services including luggage inquiries, check-in assistance, special lunches, and visa/passport help and is conveniently located close to major airports.

ItemDetails
Office Address610 Fifth Avenue, Suite 1701, New York, NY 10020, USA.
Contact Number+1 800‑772‑4642
Alternate: +1 718‑244‑4444 (airport/office)
Email IDinfo@iberia.es
Official Websitewww.iberia.com
Nearby AirportJohn F. Kennedy International Airport (JFK), Queens, NY 11430.
TerminalTerminal 8 at JFK.
Baggage AllowanceFor checked baggage: typical maximum dimension 158 cm (62 inches) total (length+width+height) per bag, and max weight 23 kg (50 lbs) for many fares.
For carry‑on: e.g., weight limit 10 kg in some cases.
Check‑in AreaFor flights from JFK, check‑in counters are in the designated terminal (T8).
You will check in at the counter or kiosk before security.
General for JFK Terminal 7/8 area.
Medical ServicesAt JFK: There is a medical services clinic in Building 22A (reachable via shuttle) and 24‑hour airport police.
Smoking AreaSmoking is prohibited inside all public areas of the terminals at JFK.
Designated smoking areas are outside the terminals only.
WiFi ServicesFree, unlimited WiFi available throughout JFK. Connect to network “Free JFK WiFi” and select “Free Unlimited WiFi”.
Parking AreasJFK has short‑term, long‑term and valet parking lots; for Terminal 8 you will use the corresponding parking zone.
Security ServicesAt JFK check‑in you pass through the standard Transportation Security Administration (TSA) security checkpoints after check‑in and before going to gates.
Terminal‑specific security lanes are indicated.
Special MealsFor flights with Iberia you can request special meals (dietary needs) via Iberia’s website or at booking/ check‑in.
Luggage InquiryFor missing or delayed baggage with Iberia: you must file a Property Irregularity Report (PIR) at the “Baggage Services” desk in the arrivals area of the belt.

All things considered, the Iberia New York Office is a dependable and thorough resource that improves passenger convenience and streamlines travel.

Frequently asked questions:

What are the office / service hours?

The office is described as being available 24 hours a day, 7 days a week for phone support in the USA.

What is the check‑in policy / when should I arrive?

Online check‑in for flights from the U.S. is typically available via the website/app.

How do I travel with a pet or request special assistance?

For pets/animals in cabin or cargo: contact the office in advance to make the arrangements, as seats/cargo zones may be limited.

What travel documents do I need when flying with Iberia from New York?

Your passport must be valid and match the airline’s/destination’s requirements.

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