Eva Air Chicago Office in USA
The Chicago office of EVA Airways Corp., situated close to Chicago O’Hare International Airport at 5600 N River Rd, Suite 180, Rosemont, IL, provides assistance to travelers and passengers in need of EVA Air services in the Chicago region. Bookings for airline tickets, reservations, modifications, cancellations, baggage questions, and travel information are all handled by the office. During business hours, which are usually Monday through Friday, staff can help with seat selection, inquiries about visas, frequent flyer programs, and other travel-related issues. For individualized assistance with overseas travel arrangements, get in touch by phone or email.
EVA Air Chicago Office & Flight Essentials
| Category | Information |
|---|---|
| Office Name | EVA Airways Corp., Chicago Office |
| Office Address | 5600 N. River Road, Suite 180, Rosemont, IL 60018, USA |
| Office Contact | Phone: +1-847-261-9900 / Toll-free Reservations: 1-800-695-1188 |
| laxrrbr@evaair.com / chittbr@evaair.com | |
| Official Website | https://www.evaair.com |
| Online Check-in Link | https://booking.evaair.com/flyeva |
| Flight Status | https://booking.evaair.com/flyeva/eva/b2c/flight-status |
| Primary Airport Served | Chicago O’Hare International Airport (ORD) |
| Airport Terminal for EVA Air | Terminal 5 (International departures) |
| Check-In Area | Counters typically in 5A–5F; opens ~4 hrs before departure |
| Baggage Allowance | Varies by fare & route: typically 2 checked bags for long-haul flights (23–32 kg each) |
| Airport Assistance / Meet & Greet | Services available at ORD. |
| Online Flight Management | Through official site/app (change seats, check-in, boarding pass) |
ORD Airport Services & Amenities
| Service / Area | Details |
|---|---|
| Security Services | TSA screening at all terminals. Follow posted guidelines. |
| Airport Assistance / Wheelchair Services | Wheelchair help & accessibility services available. Request via airline or airport ahead of time. |
| Lost and Found | Multiple points: TSA checkpoints, airlines, and airport departments handle lost items. |
| Parking Areas | Multiple parking options: Terminal 5 Garage, Main Garage, Economy Lots E/F/G. |
| Smoking Areas | Smoking not allowed inside terminals. Designated outdoor areas available per airport rules. |
| Customer Service Desks | Information desks in terminals and Travelers Aid volunteers help passengers. |
| Food & Beverage | Many restaurants/cafés in Terminal 5. |
| Retail Services | Shops, duty-free, and newsstands in international terminal. |
| Medical Services | First-aid clinic in Terminal 2. Additional medical assistance available via airport personnel. |
| Wheelchair / Accessibility Support | ADA accessible parking, ADA restrooms, ramps, seating. Available upon request. |
| Meet & Greet / VIP Services | Private assistance options available through third-party providers. |
For travelers flying with the Taiwanese airline, EVA Air’s Chicago office serves as a local support center, providing ticketing and travel help for trips to Asia and beyond. It complements online and airport services, ensuring more seamless travel planning and customer support for international flights from the Chicago area, even if it largely serves business-hour demands.