Etihad Airways Toronto Office in Canada
Travelers can get dependable assistance with reservations, ticket modifications, baggage inquiries, and special service requests from the Etihad Airways Toronto Office in Canada. By providing travelers with flight information, travel policies, and tailored advice for trips throughout Etihad’s global network, the office guarantees seamless travel planning.
| Item | Details |
|---|---|
| Airline name | Etihad Airways. |
| City / Office (street) address | Water Park Place — 20 Bay St, 11th Floor, Toronto, ON M5J 2N8 |
| Contact number (Canada) | Etihad Canada contact / reservations: +1 (877) 690-0767 , +1 866-948-1081 |
| Email / general contact | contactcentre@etihad.ae |
| Official website | www.etihad.com |
| Airport / Nearby airport (main) | Toronto Pearson International Airport (YYZ) |
| Terminal at YYZ (where Etihad operates) | Terminal 1 |
| Check-in area at YYZ | Etihad check-in desks are located in the departures hall of Terminal 1 — follow YYZ departures / Etihad signage on the day. Online check-in available 30 hrs before departure. |
| Baggage allowance (typical for flights to/from Canada) | Economy (non-Basic fares): 2 × 23 kg; Business / First: 2 × 32 kg. Cabin baggage: Economy 1 × 7 kg (56×36×23 cm). Business/First up to 12 kg (2 pieces combined) |
| Medical services at/near airport | Toronto Pearson offers medical/health services: walk-in medical clinics / vaccination & travel-health services and first-aid stations within terminals. Emergency medical response available via airport services; private medical transport / ambulances also operate from the area. |
| Parking areas (YYZ) | Multiple options: Daily Park (Terminal 1 & 3 garages), Value Park, Viscount Station / Reserved Lot. Book online for best rates; garages are accessible directly from terminal departures levels. |
| Payment methods (office & bookings) | Etihad accepts major credit/debit cards and online payments via etihad.com; extras (baggage/upgrades) can be paid online in Manage My Trip or at airport (cards). City office directories may accept card or bank transfer — prefer booking via the official site or contact centre. |
| Ground transportation (to/from YYZ) | UP Express train (Pearson ↔ Union Station downtown), airport shuttle buses, taxis, rideshare, limousine services and rental cars. Terminal Link train connects Terminals 1 & 3 and Viscount parking. |
| Food & beverage at/near check-in | Terminal 1 features numerous food & beverage outlets pre- and post-security (cafés, fast food, sit-down restaurants and duty-free). Food options and maps are available on the Toronto Pearson site. |
| Nearby hotels (convenient for YYZ / Etihad flyers) | Sheraton Gateway Hotel (connected to Terminal 3), Alt Hotel, Hampton Inn & Suites (airport area). |
| Public transport access | Union Pearson Express (terminal 1 station) — fast rail to downtown Union Station (~28 min). GO Transit and regional buses connect at/near Pearson. Terminal Link provides local terminal/parking transfers. |
The Etihad Airways Toronto Office provides passengers with efficient solutions, clear travel assistance, and pleasant customer service. When organizing or managing flights with Etihad Airways, it continues to be a reliable point of contact for travelers in Canada, guaranteeing comfort, ease, and confidence.