Etihad Airways Sydney Office in Australia: Address & Airport information

The Etihad Airways Sydney Office in Australia serves as a key hub for travelers seeking premium air travel experiences with Etihad Airways. This office assists passengers with flight bookings, baggage queries, special requests, and other travel-related services, ensuring a smooth journey to destinations worldwide.

ItemDetails
Office Address (Sydney)Level 26, 1 O’Connell St, Sydney NSW 2000, Australia.
Office Contact Number(02) 8024 7200 for the local office.
Also for Australia-wide Etihad support: +61 3 6358 0001 (24h)
Office Email IDdutymediaofficer@etihad.ae
Official Websitewww.etihad.com
Nearby AirportSydney Airport (SYD) – International Terminal (T1)
Terminal (Etihad Departures/Arrivals)Terminal 1 (International) at Sydney Airport.
Baggage AllowanceFor Etihad: details vary by route/fare. E.g., cabin bag one piece up to 7 kg in Economy.
Checked baggage varies: see official site.
Check-in AreaAt T1 International departures level of Sydney Airport.
Check-in counters open 24 hours.
Medical ServicesA Medical Centre is located on Level 3 of T1 International.
Open Mon–Fri 08:00-16:30.
Parking AreasFor international terminal: P7 multi-storey car park (2-5 min walk to T1).
Smoking AreaDesignated outdoor smoking areas outside each terminal, and none for transiting passengers inside T1.
Special Meals (Onboard)Etihad offers special meals requested at least 24 hours in advance.
WiFi ServicesAt Sydney Airport: Free WiFi throughout the airport via network “FreeWifi@SYD”.
Onboard Etihad: WiFi available, free chat for Etihad Guest members, other WiFi options for purchase.
Security ServicesStandard passenger screening at Sydney Airport.
Lost & FoundEtihad global PDF lists contacts for lost property at airports but not specifically for Sydney.
Customer SupportAustralia: +61 3 6358 0001 (24 h)
Global: +971 600 555 666
Terminal / Airport Info Summary1-Sydney Airport (SYD) – located ~8 km from Sydney CBD.
2-International terminal T1 open 03:00–23:00. 3-Free WiFi, multiple services, smoking areas outside only.

The Etihad Airways Sydney Office in Australia provides travelers with comprehensive support and world-class service. Whether you need help with reservations, travel upgrades, or flight information, the Sydney office ensures a seamless and comfortable travel experience with Etihad Airways.