The Etihad Airways Sydney Office in Australia serves as a key hub for travelers seeking premium air travel experiences with Etihad Airways. This office assists passengers with flight bookings, baggage queries, special requests, and other travel-related services, ensuring a smooth journey to destinations worldwide.
| Item | Details |
|---|---|
| Office Address (Sydney) | Level 26, 1 O’Connell St, Sydney NSW 2000, Australia. |
| Office Contact Number | (02) 8024 7200 for the local office. Also for Australia-wide Etihad support: +61 3 6358 0001 (24h) |
| Office Email ID | dutymediaofficer@etihad.ae |
| Official Website | www.etihad.com |
| Nearby Airport | Sydney Airport (SYD) – International Terminal (T1) |
| Terminal (Etihad Departures/Arrivals) | Terminal 1 (International) at Sydney Airport. |
| Baggage Allowance | For Etihad: details vary by route/fare. E.g., cabin bag one piece up to 7 kg in Economy. Checked baggage varies: see official site. |
| Check-in Area | At T1 International departures level of Sydney Airport. Check-in counters open 24 hours. |
| Medical Services | A Medical Centre is located on Level 3 of T1 International. Open Mon–Fri 08:00-16:30. |
| Parking Areas | For international terminal: P7 multi-storey car park (2-5 min walk to T1). |
| Smoking Area | Designated outdoor smoking areas outside each terminal, and none for transiting passengers inside T1. |
| Special Meals (Onboard) | Etihad offers special meals requested at least 24 hours in advance. |
| WiFi Services | At Sydney Airport: Free WiFi throughout the airport via network “FreeWifi@SYD”. Onboard Etihad: WiFi available, free chat for Etihad Guest members, other WiFi options for purchase. |
| Security Services | Standard passenger screening at Sydney Airport. |
| Lost & Found | Etihad global PDF lists contacts for lost property at airports but not specifically for Sydney. |
| Customer Support | Australia: +61 3 6358 0001 (24 h) Global: +971 600 555 666 |
| Terminal / Airport Info Summary | 1-Sydney Airport (SYD) – located ~8 km from Sydney CBD. 2-International terminal T1 open 03:00–23:00. 3-Free WiFi, multiple services, smoking areas outside only. |
The Etihad Airways Sydney Office in Australia provides travelers with comprehensive support and world-class service. Whether you need help with reservations, travel upgrades, or flight information, the Sydney office ensures a seamless and comfortable travel experience with Etihad Airways.