Etihad Airways Seoul Office in South Korea: Location & Contact Information
Here is the available information for the Etihad Airways Seoul office and its operations out of Incheon International Airport (ICN), South Korea.
| Category | Detail |
|---|---|
| Office Address | 21st Floor, Seoul Finance Center, 84 Taepyeongro 1-ga, Jung-gu, 100-768, Seoul, Republic of Korea. |
| Office Contact Number | +82 2 3782-4970 |
| Office Email ID | dutymediaofficer@etihad.ae |
| Official Website | www.etihad.com/ |
| Nearby Airport | Incheon International Airport (ICN), Jung-gu, Incheon, South Korea. |
| Terminal | Terminal 1 for Etihad flights at ICN. |
| Check-in Area | Located on the Departure Floor (3rd floor) of Terminal 1 at ICN. |
| Parking Area | General airport parking at ICN (not specific to Etihad). The airport website should be consulted for exact lots and rates. |
| WiFi Services | ICN offers free WiFi for passengers. |
| Smoking Area | Smoking rooms are available at ICN in designated areas. |
| Security Services | Standard airport security screening applies at ICN. |
| Baggage / Luggage Inquiry | For baggage/irregularity issues with Etihad: via their Help Center on the website. |
| Flight Status / States | Flight deals shown for departures from Seoul. Use the Etihad website’s “Manage Flights / Flight Tracker” section. |
Frequently Asked Questions (FAQ):
Can I change or cancel my flight via this office?
Yes — changes and cancellations can be made depending on the fare rules. You can also manage bookings online via etihad.com/manage.
What if my baggage is lost or damaged?
Report it before leaving the airport so a Property Irregularity Report (PIR) can be issued. If you didn’t report at the airport, contact the airline within 21 days.
Can I request special assistance (wheelchair, etc.)?
Yes — you should request assistance (wheelchair or mobility) at least 48 hours before your flight.
What about travelling with children or infants?
For more than one child: if travelling under 2 years, each infant must be accompanied by an adult aged 18 or over.
Is the Seoul office open on weekends/holidays?
The standard listed hours are Mon–Fri 9:00–17:00. It does not clearly say it’s open on weekends.