Etihad Airways Cairo Office in Egypt
For travelers looking for flight reservations, ticket revisions, luggage advice, and travel assistance, the Etihad Airways Cairo Office in Egypt is a handy hub. Travelers may easily access crucial airline information and customer care services thanks to the office’s informed staff and timely service, which helps them plan their trip.
| Category | Details for Etihad Airways – Cairo / Egypt |
|---|---|
| Office Address | 38CV+QQQ, Masaken Al Mohandesin, Nasr City, Cairo Governorate, Egypt |
| Contact Number (Cairo Office) | +1 (877) 690-0767 |
| dutymediaofficer@etihad.ae | |
| Official Website | www.etihad.com |
| Working Hours (Office) | Mon–Fri, 09:00–17:00. |
| Nearby Airport | Cairo International Airport (CAI) |
| Airport Contact Number | +20 2 22655000 |
| Terminal (at CAI) | Terminal 5 |
| Check-in Area | Etihad has ticket/counter operations at CAI. |
| Baggage Allowance | One cabin bag (7kg for Economy, 12kg for premium classes) and a checked baggage allowance of 23kg per bag (Economy) or 32kg per bag (Business/First), with a maximum weight of 32kg per checked bag. |
| Special Meals | Etihad offers special meals. Must request ≥ 24 hours before flight. They support: diabetic, low-sodium, vegetarian, vegan, etc. |
| Medical / Special Assistance | Medical clearance required for certain conditions. If medical assistance needed (e.g., wheelchair, oxygen) Must submit MEDIF form ≥ 72 hours before. |
| On-board Dining | Meals + snacks are provided; special meals (dietary) as per request. |
| Parking Areas | Terminal 1, Terminal 3, and a multi-story garage located between them. |
| Smoking Area | Smoking rooms in Terminal 3. |
| Meet & Greet | Cairo International Airport offers “Meet & Greet” services through third-party providers and an official airport service called Ahlan Service. |
| Do’s & Don’ts | Do request special meals in advance. Do submit medical form if needed early. Do check your baggage allowance carefully according to fare. Don’t assume unlimited baggage; verify your ticket’s baggage rules. Don’t rely on third-party office numbers – use Etihad’s official contacts |
| Social Media / Official Channels | Facebook: www.facebook.com/etihad Twitter (X): x.com/etihad YouTube: www.youtube.com/EtihadAirways Instagram: www.instagram.com/etihad |
For passengers in Egypt, the Etihad Airways Cairo Office continues to be a reliable source of assistance. The office guarantees that travelers have a smooth travel experience and get all the help they need both before and after their journey by providing dependable customer care, precise travel information, and prompt assistance.