Bookings, ticket modifications, baggage inquiries, special assistance, and travel information are all handled by the Etihad Airways Al Ain Office in the United Arab Emirates. For flying services, travel updates, and customer demands, the crew offers amiable assistance. Passengers may quickly and simply manage their travel arrangements at one handy location.
| Category | Details |
|---|---|
| Address (Office) | 5PQ5+JJR – Falaj Hazzaa, Al Ain, Abu Dhabi, UAE |
| Contact Number | +971 2 599 0000 Alternate office phone: +971 3704 4450 |
| contact@etihad.ae dutymediaofficer@etihad.ae | |
| Official Website | www.etihad.com |
| Working Hours (Office) | 24 / 7 (every day) for the Al Ain office. |
| Nearby Airport | Al Ain International Airport (AAN) |
| City / Regional Check-in (“City Check-In”) | Etihad’s city check-in facility in Al Ain: check-in opens 24 hours up to 7 hours before the flight. Payment at city check-in can be made by credit/debit card (Visa, Mastercard, Amex) only. |
| Parking (City Check-in) | Free parking is available at the Al Ain city check-in location. |
| Online Check-In | www.etihad.com/en/manage/check-in |
| Facebook (Official) | www.facebook.com/etihad |
| Instagram (Official) | www.instagram.com/etihad |
| Twitter / X (Official) | x.com/etihad |
| YouTube (Official) | www.youtube.com/EtihadAirways |
| Category | Details / Notes |
|---|---|
| Airport Terminal | Al Ain International Airport has one terminal. |
| Baggage Allowance (Etihad) | Cabin baggage: up to 7 kg, max dimensions 56×36×23 cm for Economy. Checked baggage: depends on fare / route — see Etihad’s baggage calculator. For long-haul (e.g., US / Canada): Economy (non-Basic) allows 2 bags up to 23 kg each; Business / First up to 32 kg each. |
| Medical Services | Al Ain Airport (AAN) has a medical centre in the main terminal. |
| Parking (Airport) | Long-term and short-term parking available immediately outside the terminal building. |
| Smoking Area | N/A |
| Special / Special Meals | Etihad offers special meals on its flights based on dietary requirements, but that is handled at booking / manage-trip. |
| Pet / Animal Services | N/A |
| Public Transport Access | taxi services are available; also ATMs, currency exchange in terminal. |
| Payment (at City Check-in) | At the Al Ain city check-in (Morafiq), payment for extras (bags, seats) can be done by card only: Visa / Mastercard / Amex. |
| Rest Areas / Lounges | N/A |
For travelers who require assistance or direction, the Etihad Airways Al Ain Office is a useful service location. It guarantees easy travel planning with trustworthy data and client support. For prompt assistance, clear updates, and simple travel solutions, passengers can stop by the office.