The official Emirates local office is situated at United Docks Business Park, The Docks 2, in Port Louis, Mauritius. The office assists clients with booking flights, modifying tickets, and providing general travel assistance, such as baggage assistance, visa information, and loyalty program inquiries. It facilitates quicker and more seamless trip planning for Emirates travelers in Mauritius by offering direct phone and email support in addition to in-person assistance.
| Item | Details |
|---|---|
| Airline Office Name | Emirates Airlines |
| Office Address | United Docks Business Park, Ground Floor, The Docks 2, Caudan, Port Louis, Mauritius |
| Phone Number | +230 204 7700 |
| ekmrures@emirates.com | |
| Official Website | https://www.emirates.com |
| Office Hours | General: Mon–Fri ~08:30–16:30 |
| Services Handled | Tickets / booking changes / baggage queries / meet & greet guidance / Skywards assistance / airport check‑in help / visa info. |
| Nearby Airport | Sir Seewoosagur Ramgoolam International Airport (MRU) |
| Airport Phone | +230 603 8000 |
| Airport Code | MRU |
| Service / Facility | Status / Info |
|---|---|
| Terminal for Emirates | Emirates flights at MRU operate from the international terminal. |
| Check‑in Area | Check‑in counters at MRU arrivals hall for Emirates. Details when you arrive, online check‑in also available via Emirates website/app. |
| Baggage Allowance / Luggage Inquiry | https://www.emirates.com |
| Medical Services | MRU airport has basic first‑aid/medical emergency services within terminal. |
| Parking Areas | Short‑term & long‑term parking available at MRU. |
| Smoking Areas | MRU typically has designated smoking zones outside terminal. |
| Security Services | Standard airport security screening at check‑in and departure gates. |
| Airport Assistance / Meet & Greet | Emirates offers assistance services, you can request help for mobility / VIP / meet & greet via booking or airline office. |
| Lost & Found | At MRU airport information desk or Emirates baggage service desk, can also lodge Property Irregularity Report (PIR) if luggage missing. |
| Wheelchair Services | Available — request at airline office or during booking / check‑in. |
| Customer Service Desks | MRU has general airport info desks, Emirates counters handle airline‑specific queries on flight day. |
| Retail Services | Duty‑free shops and other retailers available inside MRU terminal. |
| Food & Beverage | Cafés and restaurants inside MRU terminal (before/after security). |
| Information Kiosks | MRU has airport info booths — ask staff for directions. |
| Ground Transportation | Taxis, hotel shuttles, and local buses serve MRU, car rentals available outside terminal. |
For passengers in Mauritius, the Emirates Port Louis office provides committed customer support, helping with reservations, trip arrangements, and flight-related questions. It facilitates smooth travel experiences for Emirates’ international routes, enabling both business and leisure travelers to plan their trips with confidence and efficiency thanks to its knowledgeable staff and numerous contact methods.